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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 564 Showing 11,261-11,280 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and did a quick, professional job. Glad we had a pro mount this on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installing and getting TV connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting TV. Quick install and TV was up and running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great geek squad service as ususal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was on time, very professional and very fast, The install was perfect and the tv looks great and sounds great. Very easy and good install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Geek Squad crew. They was quick and professional, they did everything for a HAPPY Television experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Book and Very Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, quick installation and removal. Helped get the tv hooked up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did an outstanding job. They were very knowledgeable and professional. We highly recommend them. Thanks again!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Needed my help, but was efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came and mounted my tv was very nice and did the job quickly. I wish he was sent with help though. My tv was a bit too large for him to mount alone, and he needed my help.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    FRIENDLY & QUICK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents took down my old tv and mounted the new one VERY QUICKLY PROFESSIONAL & A VERY CLEAN JOB! They were very friendly & communicated well with arrival time!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    They messed up, but also redeemed themselves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, they mounted my TV too low on the wall...I was left with 4 large holes and the imprints of the mount. That really bummed me out. But, as they were applying the mount to the TV, they informed me that the mount we had stuck above the TV. It was one of things where you don't know until you use it. They tried everything to find a solution with that mount, but ended up finding a different one that was available in store. They actually went to get it and bring it back during that appointment, which was awesome. It looks good up on the wall (had to patch and paint over the holes...which I still kind of see). But I liked that they helped out with that 1st mount's issue.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys good job mounting the samsung tv in my house

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, pleasant, efficient and very helpful. They mounted my TV and set it up along with setting up our new sound system. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, and the delivery and installation process went very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad at my home many times. They are very professional and helpful. They always go above and beyond to make sure you are satisfied. Thank you Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my TV was courteous and knowledgeable. He cleaned up after himself and explained what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fantastic. They were quick and efficient and answered all my questions. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men were professional and knew exactly what to do. They talked about what needed to be done and took care of it. I was very pleased that they left no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad member could not have been any better. It was a GREAT experience. He got everything working and explained everything to my wife and I.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician devoted to perfection & flexible

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents werevery professional, courteous and knowledgeable. They mounted the tv in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my tv and associated Esp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv with obvious knowledge and experience. Very polite and conscientious .

    I would recommend this to a friend