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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used geek squad service for tv mount in our room and I’m glad I picked them they are very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my television quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 television in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No one could have done it better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite and unmounted my old tv in seconds and installed the new TV with absolutely no problems in not even 20 minutes. Completely happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Jack was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack was very helpful. He was knowledgeable and good with explaining things. He did not rush.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and worked quickly to hang my tv and set up all of my equipment. Top notch couple of guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad servicemen arrived. Professional setup was a breeze with their help. We learned a lot. We were not left wondering what to do before they left. These men ensured that we understood clearly what steps to take to have the best viewing system. They suggested future add-ons and made our setup experience well worth the time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy techs came in, set up and installed everything. That included the place and position of the stand and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grazie Mille

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always thorough, ready to answer all my questions and concerns! Love you guys long time, thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Samsung and still a fan! Just moved into a new home and worked with Geeksquad to mount my tv and install/configure my receiver and surround sound. Thanks again Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional. They mounted my TVs and connected all of my devices, they even organized everything neat and properly. Satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional. They mounted my TVs and connected all of my devices, they even organized everything neat and properly. Satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and did an excellent job mounting the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hid the wires to my mounted television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and effective. The best Geek Squad workers ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were super efficent answered all my questions hauled old stuff away

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted and tuned this unit up. They did a professional job . I am very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greek squad was awesome at coordinating time to hang tv wall mount. cleaned up afterwards excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New LG TV and soundbar hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service team installed and connected my tv and devices and showed me how to get connected. Very efficient and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did professional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the guys knew exactly what to do and in a professional manner. Would definitely recommend them for service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Santa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job on installing tv professionals

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek squad employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel and Cody did a very good job of installing our TV and explaining how to operate it.

    I would recommend this to a friend