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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 571 Showing 11,401-11,420 of 38,694 reviews
  • Rated 5 out of 5 stars

    geek squad worth the price.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, best I've seen. Install went great and am glad I become a Total tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and set everything up. Communication was excellent before, during, and after the installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly installed and mounted my tv, soundbar and cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Tony, was excellent in all respects. He was on time, efficient, neat, polite, and explained what he was doing and why, answered questions completely, double-checked his work to make sure the 2 TV's he installed were both working properly - in a word, he was professional. Thank you; everything is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all its devices. They were very professional and courteous. Geek Squad Installed my TV quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire install process went very smoothly....it certainly met expectation....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two highly knowledgeable Geek Squad agent arrived right on time, talked me through the process, showed me where they wanted to mount the TV, and completed the process very quickly, efficiently and effectively. This is the second time we've used this service in the last 6 months, and I HIGHLY recommend it. After they completed the installation, they also cleaned everything up and gave me a great tutorial on how to use everything. The agents we had were experts in their field and also very kind and polite. I wouldn't hesitate to use this service for ANY in-home service need we might have in the future and I wouldn't consider another vendor.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my tv were amazing and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" TV Mounted. Installers were very efficient quick and did a great job. Thanks :)

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv and connected it to all my devices. They were very nice, professional and didn't leave a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV, connected all the devices and removed the old TV. Great job and great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved the guys who came to hang and program my tv. They were very friendly and knowledgeable. They made sure that I completely understood how to operate it and cleaned up after themselves. I would definitely recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and i appreciated the service they gave

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was timely and installed the TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect. Quick, friendly. Worth me not getting frustrated doing it myself!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my wall TV quickly and efficien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices in a fast, friendly, and informative manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a 85in TV and geek squad plan, very happy..

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, this was a great service, they did everything for me and did a great job Thanks best buy geek squad....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was better than expected actually. I was nervous at first especially seeing one guy come out but he handled it quick and eas.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was awesome! They were in and out in no time and I'm completely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV great job in a professional manner and cleaned up after themselves. I'm very happy! I use them for my security cameras as well. Awesome

    I would recommend this to a friend