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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 573 Showing 11,441-11,460 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They rocked my install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad killed it - was fast for the appt - only a few days out, early on the install day and in and out in no time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. The television looks fantastic on the wall. They arrived on time and did a fantastic job on the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, person that assembled my wall bracket and tv was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and on time mounted tv and sound bar sold me another bracket because of stud placement definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who delivered and installed the tv were quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Hisense 65 inch tv. There was a defect of the first Hisense tv which was turning off every 30minutes to 2 hours or so. I was however incredibly pleased with the image quality of the tv. Best Buy replaced the tv with another of the same model and it is working flawlessly. For the price of $419.00 I doubt you can find a better 65 inch tv and the image quality compares to tv's selling for twice the price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did an excellent job tv on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cool workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional knowledgeable very excellent a hope to use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV had awesome customer service. Got the install done in a timely manner and did it right the first. I would recommend Joseph!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were proficient, friendly and were very knowledgeable about installation and the products they were installing. Love the finish product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer went out of their way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of best thing I did buying my Samsung Frame TV to have Geek Squad Agents install it. The agents who installed our TV did an awesome job. They asked what would make our tv viewing perfect. Then went out of their way to fill our wishes. The end result was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys. quick and fast. awesomeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who mounted my tv were very friendly, knowledgeable, and efficient. They answered all my questions and showed me how to use my tv after they mounted it. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff set up my mother’s new TV. They were professional and very capable. Thank you for taking the time to help my 98 year old mother understand how to operate new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install Guy was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my 65’’ TV on the wall and did a great job !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv quickly and explained all components..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation tech was great. Very patient helping me setup my channels.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was prompt and mounted my tv and connected all the necesssry wires so i could watch immediately. Did additional tv in a bedroom while he was here.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt, communicative, thorough, and did a perfect job hanging our TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Display Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job setting up the TV mount on my wall.

    I would recommend this to a friend