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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are No Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were right on time. Very professional and efficient! I was amazed how quickly they installed tv on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my television in no time! Quick and easy! I would definitely use the Geek Squad in the future if needed!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the “Geek Squad” services to install a new TV with wall mount and they were every bit worth the money. Professional, knowledgeable and helpful. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! We bought a new TV Amit is mounted perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv and tv mount very easily.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He asked what apts we would like to set up on the new tv. They installed the wll mount on the fireplace and hid the cables so you can't even see them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,personable staff,on time easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were prompt, professional and did a great job installing my TV. Would certainly use again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad were the Best! Phil and Dave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected and mounted, and were very helpful on how to use t.v. Very friendy, professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danielle installed my 55 inch television. She explained in detail all my features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the install team members were great. Personable, professional and competent. Install was smooth as silk.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen took their time and did a great job. They were neat and respected the house as if it were their own. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all devices. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful to have my sound system back and connected to TV; techs were wonderful, answered all my questions, took extra time to make sure I could make it all work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was exceptionally well done!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ali and Chris even came back later in the day when they had been given the wrong mount. 11 on a scale of 1 to 10, they were fantastic in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    geek squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad crew mounted my new Samsung over the fireplace for perfect viewing. Within a short time the tv was ready with all cable hook ups and all questions answered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This sounds like the most perfectly cozy, movie watching setup! We are thrilled that you are enjoying your purchase and thank you for allowing us to help make this experience great.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must confess the guys know what they are doing, made installation look more like mounting a piece of wood on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my 85’ TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great and quick at installing my 85’ inch TV above the fire place and hooking up all devices. The staff was very courteous and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This job was a subcontractor for Best Buy. Three men asked how and where I wanted the tv mounted. They did a bang up job and we’re in and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Courteous, Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and did a great job! Called in advance of arrival, wore shoe protection for my floor, and even helped me secure my old TV in its new spot. My only complaint is they didn't install the mount rail covers on the new TV mount. But, they're a cosmetic thing that doesn't actually show behind the huge TV, so no biggie. I always was someone to do these things myself, but I think going forward I may use Geek Squad installation again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Girly on the Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew was awesome! Great job!! He arrived on time and made sure I was satisfied before leaving.

    I would recommend this to a friend