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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad team worked well together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were great. They explained how each device worked. They also offered to come back if i had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was professional and very knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were excellent at mounting TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They were very good at mounting and centering TVs. Answered my every question and were extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional Installation. 5 Stars....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional techs. We are very happy with the quality of the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Fixed TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent! Tightened the mounting bolts and made sure tv was anchored properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent human

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a Geek install. I had a outside technician who was fabulous! My mount had not come when he initially arrived and he agreed to come back later, which game me time to go buy one from Best Buy. While it was extremely disappointing that my local Best Buy had 16 of them but ordered mine from Chicago, I was pleased with the level of service I received from the technician!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, will let piropee know how easy it is to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad personnel were terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was fantastic. Friendly, professional, ans efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with our wall mounts they were patient with the adjustments I asked for and had good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super installation team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive how your installation team paid attention to detail. They were very impressive! Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, Quick and easy. The tech arrived on time and was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted two tvs and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Timely, professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pleasant, knowledgeable person did the job. He explained as he worked and did everything as I preferred. I actually requested the same man from a tv mount 2 years ago!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Quick install and minimal mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were very professional, pleasant and hardworking. Arrived on time, had to overcome some issues when mounting our TV due to hard concrete wall it need to be mounted on.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted the television to my wall very neat and secured. Explained everything percise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy install team were great! They made sure I was involved in the placement and position of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The team was on time, and did a very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, and did a very professional job. Cleaned up afterwards. Would work with them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...the geek squa installed my tv on my wall in my loft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad Installed my TV quckly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. Guys came in and did the job in no time. Very profeessional and knowlegeble.

    I would recommend this to a friend