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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount of my 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our family room remodeled and need to have our TV remounted to the wall. Great job, work was done quickly and with no mess. Works better that the last mount, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quite gracious and patient in answering all my questions re the installation. Their work was excellent and looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the television is great for watching my new TV. The installation was done perfectly. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice installation. Great Associates who were very skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and job was done fast and effective

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. We moved one TV and installed another 3 guys did the job very quickly in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in & did a great job & respected my home & my time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived earlier than scheduled and did a fantastic job. Mounted two TV’s and did hook-up, programmed the Harmony remote. Great all-around service. A 10+ rating.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a total tech member its worth it. I had 2 tvs mounted and its included w being a member

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New Mount and TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech removed old tv and mount then installed new tv and mount. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service 5*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, fast & efficient. They even connected my Sonos cables and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geels Squad set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set up the programs and instructed me on use

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob and Dave are the best!!! They were polite, efficient and very knowledgeable. I wan them again for any other purchases

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent moved the appointment up and installed everything as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek squad install my TV quickly and your sati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my TV and connected all of the devices and we were very satisfied with their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need help with these features with with the Samsu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the 65" Frame TV because of the art mode feature. Since there's more to it than just turning the TV on and off I was hoping to get some help from customer service on how to work together features. The arc mode is supposed to turn on when you enter the room and turn it self off when no one is in the room but I have not been able to figure How to use this feature. I thought someone from the Geek Squad would come out and show me all the different features with this $2000 television But so far I have not been able to get any help. Very disappointed In this part of the customer service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the old one! The guys were professional, polite and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were friendly and extremely knowledgeable on the process of mounting a TV over a brick fireplace. They did a phenomenal job and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was great: scheduling is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo the tech was great, installed The Frame and soundbar with care, detail and setup the devices after mounting. Scheduling Geek Squad is a pain. you cannot get ahold of the local office as there is only the central 800 #, mostly of reps who do not speak english well, details are then not transferred to the local agent and rescheduling begins. It took 5 attempts to get the last service scheduled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I hired Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 55" tv hung in my bedroom. The guys from the Geek Squad were very nice and very professional. They made sure they went through everything once it was installed.

    I would recommend this to a friend