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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 578 Showing 11,541-11,560 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV on time as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up my TV, mounting it to the wall and explaining all the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my new tv nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came back and showed me how to use tv with great success.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed tv Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up and made quick work of my tv install. They were very gentle with the tv and mounted it evenly and straight. Good guys. Good work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Tv's were mounted, recalled was done to have one moved as it was too low and almost on the chest of drawers

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a tv mounted the geek squad is the best they do it the right way the first time and measured everything so there was no mistakes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounted TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV within no time on the wall and the way I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Contract Installer Richard was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star install and set up by Contract Installer Richard

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Always great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had them out multiple times and always great and professional!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go for the TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was great. They were very neat and clean when installing the TV. For the price I couldn't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MARIO WAS AWESOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario was very friendly and mounted both of my new TV's quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time discussed options and made recommendations. Quickly installed equipment and spent the time to discuss how to maximize performance based on room lighting and layout

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came early and was very though. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and expertly set my tv up. They knew exactly what to do without any input from me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job with tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good at installation and cleanup. He took very little time and had good advice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and installed my t.v. to wall in minutes did a great job and friendly service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very good install job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did do a very good job installing my TV when they showed up. The first appointment I had, they just blew me off with NO call No show. I rescheduled for Three days later, they showed up on time and did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very professional and knowledgeable. Definitely makes a difference to have such good service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and all devices without any issues. They showed me how to work all my devices and how they are synced. Very clean and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and had our tv and sound system up and running in less than an hour from their arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have had a large TV wall mounted. So glad that I had the experts from the Geek Squad doing there thing. I could tell by talking with them and watching that I was in good hands. They installed my new wall mount unboxed the new LG OLED and attached it to the mount. In a timely fashion they had everything set up and working like a champ. Thank you gentlemen for an amazing job.

    I would recommend this to a friend