Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have had a large TV wall mounted. So glad that I had the experts from the Geek Squad doing there thing. I could tell by talking with them and watching that I was in good hands. They installed my new wall mount unboxed the new LG OLED and attached it to the mount. In a timely fashion they had everything set up and working like a champ. Thank you gentlemen for an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick remount and reinstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced and mounted my smaller TV with my 55” I had in the living room which I also replaced with a 65” OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the only way to go when you are mounting a 77" OLED TV. My installers were very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Ceiling Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional group came to install my ceiling mount power TV mounting mechanism. Very pleased with the install and the help to setup the TV wireless options, as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are real good1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time and very effecient. Everything worked as it should when they left and has continued to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional. In and Out for 3 TVs. Review the center on wall before install. So professional. I would definitely recommend using them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and helpful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were pleasant, experienced and were in and out of here, installing 2 TVs within 2 hours. When they finished, they explained the TVs and the wall units.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with the installation and the installers did a great job !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional, clean, quick, and courteous!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very friendly, and the install was quick and very well done. Would recommend!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Ryan. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job mounting my TV. The install was perfect, fast and they hooked up my tv and showed me how to use it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of mounting the TV. They were efficient and also cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    BEST INSTALL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very friendly , completed efficiently did a great job and left no mess ? GREAT JOB ?

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek squad is amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into new home. Geek squad mounted, setup, and connected 5 TV. Plus set up complete Sonos system. They were very knowledgeable and professional. The lead guy was Danny. Great guy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mount 65”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very very good was mounted by the team and held everything in pkk look ace do we can enjoy our new 65” tv wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install TV expertly, fast, and clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV perfectly above fireplace. Beautiful job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionally installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys new what they were doing! 5 star rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew took care of everything; disconnecting the old, reconnecting the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the TV very professionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV took pride in their work. One installed realized some parts were missing from the mount. This technician then contacted his team member who was on route to grab the parts. A true sense of doing a job right and caring enough to look ahead. The other aspect that stood out was afterwards. Both technicians were eager to show me what my TV can do for me. They emphases questions from me, instructed me on care with the devise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hat's Off to Geek Squard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hat;s off to Jen and Kevin. Could not have asked for two better technicians. They came in, introduced themselves, removed my old TV and wall mounted my new TV and TV speaker using a univserial wall mount. I watched them work, clearly they new what they were doing. They explained each step. They made sure that the TV was working and connected to my cable and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very happy with job done profesional job

    I would recommend this to a friend