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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 580 Showing 11,581-11,600 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very happy with job done profesional job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium TV Mounting (TV Connect and Setup Included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job in delivering, taking down the old TV and mounting and connecting the new TV. Very satisfied with G & G moving who was the technical service provider for Geek Squad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived on time and wore masks to keep our family safe and also wore booties over their shoes to keep my new carpets clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamal is great. Took the time to make sure everything was done correctly. Super great job. Super nice guy. I would request him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David, the Geek Squad technician installed our new 65 inch LG TV and large articulating wall mount bracket on 6/10/2020, in about 1 1/2 hours. I was very impressed with his professionalism and knowledge regarding the TV and other components connections and set-up and his ability to assemble and install the large articulating wall mount that I provided...and one he had never seen before. He then followed up with detailed instructions on the new TV to components operations. David was pleasant throughout and an excellent example of the best of Geek Squad talent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew took care of everything; disconnecting the old, reconnecting the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation: bracket and 75" TV - Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers called when they were on their way and showed up exactly when they said they would. They installed my bracket and 75" TV in less than 30 minutes, connected the TV to Wi-Fi, uploaded my apps and even helped me log in for the first time. The customer service went beyond my expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient service. Delivered and mounted our new TV. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed were knowledgeable and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician were knowledgable and concerned about our input. Second time we have had Geek Squad help us with installation; great both times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could remember his name, Francisco or Fernando mounted my TV in an amazingly professional manner all by himself. He knew what he was doing and had it done in a matter of minutes including taking the TV out of the box, mounting the bracket, attaching the TV to the bracket, bundling the wiring so that it was barely noticeable and cleaning up after himself. I swear it seemed like 5 minutes. Centered properly and he set up my TV so it was ready to go including my sound system, blu-ray player and Apple TV. I couldn't have been happier with this professional job and the courtesy of your Geek Squad technician. I was impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and went directly to work with the installation. They were quick and efficient and also cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Matthew are the BEST to ever do customer service. John is magnificent with installation and explaining everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient work. Took pride in doing a great job. Well worth the investment to have a 75” screen installed by an experienced tech.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It only took a little over an hour to have it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected everything in an excellent manner. It's still working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Geek Squad guys did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from Geek Squad did a great job mounting our tv with our full-motion mount. They knew exactly what to do in our new home and were careful with hanging our new mount and 75" tv. Pulling the HDMI and optical cables through our wall tube was tricky, but they figured it out and everything is nicely hidden. Hooking up our Samsung soundbar was very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amanda is an AMAZING installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amanda the agent was professional and expedient in getting the job done. She was also courteous and very knowledgable. I appreciated her efforts immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installers were great; back-office support, not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were Fantastic; operations support & scheduling needs improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 75 inch TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and great communication. Top notch installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Customer care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went very well. Installers were in and out and were very thorough and professional.

    I would recommend this to a friend