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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 581 Showing 11,601-11,620 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very knowledgeable and the installation when smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my broke TV and installed the new one quickly. He also removed the paper with the serial number and gave it to me for my record.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 75 inch TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and great communication. Top notch installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted our tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Steve did a fantastic job mounting our tv. He made sure it was perfectly level and everything was perfectly installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable installer with a great personality and a professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because we needed to mount a tv on our wall. It works and the wife is happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast and Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional and had my TV mounted and setup in no time. Wore masks and booties to minimize risk and exposure. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad - Brandon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did an excellent job. He was very professional and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy mounted my TV on the wall quick. They were friendly, proficient and professional. We are about to watch TV at any angle. Awesome job guys !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super installation team was able to adept to the current configuration of installed equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came and took care of unhooking old system and replacing it with the new. Wall mount looks great. Good height. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did everything for me to install my new Sony big screen TV. It was flawless and everything works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed the tv quickly and expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time, set up the tv, connected it and demonstrated its feature. Respectful and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable and Helpful Best Buy Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erik and Jose were knowledgeable, capable and friendly.They went above and beyond in assisting us seniors on the details we needed to maximize our experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is the best member of Geek Squad. We specifically asked for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team! Quick delivery and installation - super fast, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did excellent job installing wallmount and TV. Connected TV to wifi network, and explained operation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and all the accessories with it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 75 inch TV to the wall and hooked up my soundbar. They were very professional, friendly and had everything done in a timely manner.

    I would recommend this to a friend