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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 582 Showing 11,621-11,640 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up and provided exceptional service in mounting my tv & mount. Also no problems running the cords down and thru the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely pleasant and funny. Spoke in detail what was going on and cleaned up after themselves nicely. It was worth paying extra to have no cords showing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived as scheduled and did a wonderful job - very pleasant guys to have in your home!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professionals the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent for our installation of a larger TV on our wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the Geek Squad to take down the 50" TV they had mounted for me 7 years ago and replace it with a 65" Smart TV. They actually arrived a little earlier than their original window, went right to work, and had everything done quickly and efficiently. Then they took time to answer some questions, get the Smart features setup and verified their correct functioning, and then cleaned everything up like they had never even been here. I found the two-man team congenial and I enjoyed talking with them while they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guy ! Clean perfect work.Hooked all my remotes and made it easy for tv use without have to use multiple remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Mount installed correctly and TV installed and setup professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house to mount my TV and wall mount. It were very professional very courtesy and great at what they do. You can tell they love their job very personable and very highly knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed my facebook tv portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with installation of my facebook tv portal. They showed us how to use it and made a call when they here and worked fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and called ahead. They were knowledgeable, pleasant and efficent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREEK SQUARDS ARE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT JOB MOUNTING MY T V AN SOUNDBAR THANK YOU .VERY MUCH JIM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad came out and mounted our 77” TV and connected all our devices. They were great! They made sure everything was connected correctly, showed us how to work the TV and answered all our questions! We couldn’t be happier! Thank you Geek Squad for a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from Greek squad. The crew was professional and got the job done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very knowledgeable and the installation when smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job installing and setting up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a quick and beautiful job setting everything to work together. Thank goodness I did no have to do that with written instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did not take my request seriously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond in getting a cable cover when I asked him when he called on his way if he had the cable cover because I wanted my wires covered just as the previous technician who mounted the tv in my living room, weeks before did. I had called several times, days prior to ensure there would be no stories about the technician coming to get my room mounting done, not having a cable cover on arrival for my appointment. However, the incompetent and irresponsible agents I spoke to, made no notes about my request whatsoever. The technician was unable to get the exact cable over needed for the job, hence the mounting did not come out as neat as the mounting in my living room did

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came were courteous and polite. They knew exactly what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came out and mounted the tv with out any problem. They were very nice and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed and mounted quickly and the agent did a nice job of explaining how the control and features worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and no issue service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and friendly squad. Installed the Mount and TV without any issues.

    I would recommend this to a friend