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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Recommend geek geek squad yes and no depending who

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The st tech was terrible. Thats where i learned that the Geek squad farmed out there work. He left without connecting the tv.Shows that Best Buy hires the handicapped as he wasbrain dead the second teck was excellent and completed the pconnection in 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth with Great service and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture. Amazing. Outstanding. Incedible colors very vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent service bery profesional arrive on time i can tell my friends about the service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and professional knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting the TV. Very polite service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and did a great job. Explained what they were doing as they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and did a great job. They put up a tv mount .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents needed to re-position the existing mounting bracket on a stone fireplace. Rather than walk away, they made adjustments and within an hour my tv was mounted and working. Guys were patient, courteous and above all, competent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WELL WORTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel squad did an amazing job installing my tv ! It was fast as well but the process was done right! They make sure to keep everything nice and clean during the install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation. Only thing I would comment is I don't remember much of what they told me about continued operation of features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Total Tech is worth it for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service. Had them install a 85” TV. I am on total tech so it was free as part of the total tech plan.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Washer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was installed and tested quickly. We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation above Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 55" TV above my fireplace. The mounting surface material is ceramic tile, which require drilling throught the tile to install the mounting bracket. The TV was mounted without any damage to the tile.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps that came out were great! They were nice, professional and made sure that tv was not coming down!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men showed up on time . They were pleasant and mounted the tv very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what they said the would do in a short period of time. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was awesome. She was very nice and knowledgeable. She put up the mount and my tv very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would do it again in a heartbeat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mounted large screen TVs in the past with help from friends/family, but was not willing to do it myself for a TV this large. When Geek Squad came, the installers were really personable, efficient, and knowledgeable. Even when they realized the TV mount I had bought for the service wouldn't fit in the desired area, they had one in the truck for purchase that worked. Would totally hire Geek Squad again if I needed help mounting another television.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. How Mary love the size and quality!!

    I would recommend this to a friend