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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 591 Showing 11,801-11,820 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the tv. After they completed there job it was cleaned. Always wore there masks to protect themselves and my family

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. It took them a while longer than I thought it would, but they were determined to get it right. I couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and helpful they hooked up all of our TV’s and made sure everything was working perfectly and showed us how to use everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$ no streas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Especially when the tv is extremely Heavy They fixed what was wrong with the current set up. Very professional and knowledgeable gentlemen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung TVs are great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was encouraged by Best Buy staff and family members to choose Samsung TVs. I am happy I did as they are easy to use and have many good features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was installed the way I wanted and your technicians knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in, made suggestions, installed and made sure all set up and working b4 they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fireplace mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 75in pulldown mount put above my fireplace and the crew did an excellent job. This mount is super slick and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge crew was great. Knowledgeable and took thier time. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded all expectations, can’t recommend Denis Villeneuve movies on this thing enough

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up the tv and mounting it on the wall mount. Thankyou

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job!,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman did a fantastic job mounting the new T V on the wall. He was very polite and very knowledgeable. Answered any questions we had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad technician was punctual and made the process look very easy. Time from start to finish was an hour. Technician set up my TV, cable box, fire stick, and DVD player.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionalism installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long as it’s the geek squad and not third parties installing I am great the guys was very knowledgeable and understanding to the need of me the customer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Free with Total Tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up, agents cleaned up completely afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    very quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was great. very helping in explaning the new set up

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys came in set everything up and they did a great job and they were very polite and knowledgeable. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers arrived on time and were quite professional. They removed my old plasma television and mounted my new OLED flat screen with no issues. The installers made sure that the television was connected correctly to my audio and video equipment and functioning properly. They were knowledgeable and friendly. I was extremely satisfied with the service that was provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It’s up up and away !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that put the attachment on the wall did it quickly. I feel confident it’ll be up there for as long as I want it to be!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One gentleman took care of installing my smart TV and it’s hanging device… Certainly better than a complaining/arguing husband!

    I would recommend this to a friend