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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Helpful, but slow responding to post- installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers appeared to lack experience with the TCL TV and were unable to complete installation. However, subsequent corrective services solved all issues. Somewhat annoyed with initial work, but all was corrected to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount for TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job in placing the wall mount that posed a couple of challenges. Already had the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    RandyR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job installing my TV and was very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    JRM Family Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a complete setup to all of my devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my LG TV and I'm very satisfied with the work done. Looks great in the living room. Thanks for the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic and helpful. Extremely professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounted correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Mounted correctly. The technicians were knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and very knowledgeable. Definitely well trained

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Terrific service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service guy was very friendly and courteous, and was able to install our new TV in a VERY short time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that mounted & connected my 2 television’s were very friendly, efficient, & caring!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was vey quick and thorough when they came out to mount this 56 in TV. Looks great and they hooked up the sound bar too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great purcahse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard my installer was great he ask my input in every step of the way while he was installing he ask me if I had any questions all the step on the installation process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted professionally & the soundbar was installed. The agents even explained how to use the remote control for both TV & soundbar as well as answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad from Best Buy got it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This group of technicians are amazing. 15 years ago we had the Geek Squad install our 50 inch Plasma tv from Best Buy. They excellent then and now they installed and programmed the remote to our new 70 inch QLED. Once again they were excellent. Very neat and very patient with customers over the age of 72!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was quick, efficient and was help on which wall to mount tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Looks and Sound Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    70 inch TV and our wired sound system were installed perfectly with our receiver and all of the existing wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great - very patient - knowledgeable - clean=up was great - I would use Mike again- no problem at all

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad was very professional when it came to installing the premiun TV mount above the fire place . They did an excellent job .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are very professional and knowledgeable. They were very respectful and polite. Very Covid aware and wore their masks at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service and fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had the TV up and mounted and showed me how to use everything in less than an hour! Excellent job and I’d recommend to anyone! Absolutely worth it!

    I would recommend this to a friend