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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 595 Showing 11,881-11,900 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service - saved me hours of time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was timely and professional. The Premium TV Mounting (TV Connect and Setup Included) was better than I expected and very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation- took their time (2 persons) with measurements, unboxing, install and cleanup. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by very competent people. Did a very professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job. Thank you for the great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and did a great job with install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did forget to give me one of the things I purchased and it took a few days to sort it out but I was still thrilled with the service that was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 65 inch Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT set, great picture and the GEEK Squard did a awesome job installing it for me

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mrs. Collins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were perfect hung TV set up in a flash great. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 86in TV fast and effortlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU TV Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service. Would definitely buy from and use again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were awesome.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came did an awesome job. I thoroughly was happy with them and the whole experience of having them there. Good employees to keep on your team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was professionally installed. the installer was professional and explained all the features of my new tv. I would highly recommend the services of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Adjust easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Save time and trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job mounting the TV and setting everything up. They also spent time teaching me the basics of the remote and answering my questions. Kudos to you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great and very professional. Quick, too. Took all packaging and cleaned up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and/ or my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home to installed and mounted my 65" TV. They were very customer friendly, did an excellent job installing and mounting my 65" TV. I requested that They come back to install the existing BlueRay CD player, etc. They were so professional and customer friendly. They did an excellent job. If I had to rate them on a scale of 1 to 10, and 10 being the highest on the scale; they would received a 12+. If I had to get another TV installed or recommend I would tell call Best Buy - Geek Squad. GREAT JOB!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job understanding how I wanted the tv mounted and hanging the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Never Going Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad expertly installed my tv in record time. My tv was bought used and we learned it was missing mounting parts - Geek Squad came prepared!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was professional and did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and fully operational Team kept the room clean and efficient and I serviced us on use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad worked quickly & efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to the wall & connected it to Spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 55 inch with a 70 inch over my fireplace and I absolutely love it! Great picture and sound quality.

    I would recommend this to a friend