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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65" Samsung looks great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived right on schedule and the TV was promptly and professionally set up. They were very polite. thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Big screen in the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job!!!! In no time at all he mounted the tv on the wall and there wasn’t a mess to clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job. I’m certainly glad I didn’t have to do it. They put the TV above the fireplace and it was balanced and centered it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from Greek squad. The crew was professional and got the job done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed my 75" Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very experienced and explained the operation clearly. He showed up on time and was a pleasure to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely pay the extra cost for the Geek Squad to install future TVs. Very professional and installed my tv within 30 min. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the total tech program and take advantage of having the "pros" install my tv's. this product is worth every penny. It is done right without lifting a finger

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was informative and did excellent work. Also helped with setting up of TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient, helpful - they even helped w/ programming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set up our 65 in. Samsung TV. They were respectful and careful navigating the large box through doorways into the install room. We changed our mind about a wall install, so they put the stand on for us and placed the TV on the shelf. They double-checked the connectivity to the internet and made sure our Apps were connected, as well. We would definitely use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You don't always get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected my devices, it looks really good, however, because of where my reciever was placed behind the tv, we were told to aim the remote at the ceiling, instead of it working properly we spent nearly everyday for two weeks either rebooting the system, calling our provider or not being able to watch the tv..I finally took the receiver down and placed it on a table, it worked fine, so my husband placed it in a lower area behind the tv, it works fine. I know it is not their fault but it was frustrating to spend the extra money to have the television mounted where I wanted it and then because of a simple error, I was not able to enjoy it immediately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Showed up on time and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Geek squad gents were very professional and spot on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gee squad hangs tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service . Extremely professional. Perfect job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad hooked me up quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kristian was awesome! friendly , helpful and was quick to hook up my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing I recommend Geek Squad to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wes and Cameron were excellent. Couldn't have asked for better service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solid and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid mount with everything you need to wall mount your TV. Directions are clear and hardware for nearly every option are included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents communicated during the open window until they arrived. They were professional and efficient with mounting 2 televisions on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad installed the TV. They were and pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my new TV. They were fast and professional and they cleaned up after themselves. They took time to shopping my how to operate the TV. I was pleased.

    I would recommend this to a friend