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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 598 Showing 11,941-11,960 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several questions for the Geek squad they were all answered respectively. Did a great job with mounting and securing to my wall. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and they were very professional. They wore face masks and they worked quickly and efficiently. They installed my 70" TV and connected it to my surround sound system in about 45 minutes, and did it well. If I had to do the same thing on my own it would have taken me at least three times that, and I would not have been able to do it as well as the pros. Overall, buying the Premium installation package was not cheap, but it was money well-spent and good value.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Not Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose to go thru a 3rd party delivery and installer because The Geek Squad appointments were so far out. We had no issues. They were on time and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly and timely. Great and professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Uninstalled defective TV and installed replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 76” wall mounted TCL failed under warranty. Workers scheduled removal of old TV and installed new TV in the same day.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did the installation of our new home theater and they did awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job. Overall everything was great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent reps came out to take care of business. Thank you BB.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great.they told me what they were doing and asked a lot questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad technician was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation went great! The technician was on time, very pleasant and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by very competent people. Did a very professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job. Thank you for the great install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a good job mounting TV. Very helpful and instructive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the service I had with this install. The two people did an amazing job! Even hooked up a sound bar that I had, didn’t have to do extra. Much appreciated! Very efficient and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed by Geek Squad and they did a great Job! The picture and sound are second to none

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install. Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, 4 guys came out to install the 100" tv and it was free! They did a great job and took away the packaging. No mess (just had to run vacuum for yiny debris; no big deal)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent and very respectful of my space. He mounted the TV with such efficiency and was thorough in showing how it all works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount does what it supposed to do and mount the TV to the wall. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and set up the controls and instructed how to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job and were on time. I'm happy with the result.

    I would recommend this to a friend