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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a terrific job, installing my mount & television. They were extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed it quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job installing the tv, making the necessary adjustments, and cleaning up the area afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new TV, and set up everything for our viewing. He was helpful in explaining our set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation weas excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents did an excellent job mounting and going through all the goodies on this TV. We highly recommend their service and done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an outstanding job mounting my TV, hooking up the satellite speakers and sound bar, and walking me through the TV settings and remote functions. Glad that they did all of it instead of me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Professional TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team unmounted my existing large screen TV, and installed the new one. They were absolute professionals and just as friendly. The job, which I expected would be rather challenging, didn't phase them at all, and they were done inside of an hour. After the installation the team leader explained how to control some new settings using my existing smart remote. I was extremely happy with their work and the care they took during the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    no worries with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad has installed 2 tvs for me and both experiences were wonderful - the men were on time, courteous, and very knowledgeable about what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly and classy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came to place the TV were very kind and professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad are so easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick, efficient and very knowledgeable about their equipment. They were a pleasure to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly, mounted our tv, connected everything and made sure everything was working before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and quick installation. And cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted to the wall, connect the devices - in a professional and careful way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My philosophy is if you're buying a Porsche, you take it to the Porsche dealer -- you don't do the car work yourself. We had our new 65" TV professionally installed (wall mounted) and set up because the money to know it was done correctly and wouldn't come off the wall (and the work warranted) was well worth it. Also got some good tips, like getting a 4K cable box to get the most out of our new TV. Its always uncomfortable having workers in your home, but this hour is worth the inconvenience and the installers were courteous, friendly and took all the boxes and trash when they left!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Guys installed with precision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guy's mounted TV with specialized bracket in precise location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gee squad hangs tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service . Extremely professional. Perfect job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt and professional. He did a good job cleaned up after himself

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad come out to our new house and hook up home theatre room and it works perfectly. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing I recommend Geek Squad to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV. They were clean and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who were the Geek squad were thorough, respectful, neat, professional in every way. I recommend this service through the Bristol, VA store very highly.

    I would recommend this to a friend