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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 607 Showing 12,121-12,140 of 38,694 reviews
  • Rated 5 out of 5 stars

    85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly and professional. Did a great job..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Guys made the install quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs never stop amazing me, they make these installs look so easy and they are quick. I really appreciate them and the work they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient! Great work. Absolutely 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a fantastic job mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected my tv after mounting it on my fireplace wall. Excellent work and stayed to explain everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installed my 65" Samsung RU8000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Very Knowledgeable and Helpful !!!! They also made sure that my Surround sound and Receiver was working Properly !!!! Very Friendly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Asset to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team you sent over were GREAT>>Very knowledgeable too my questions..Good teamwork clean and courteous !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job mounting the TV's. They rerouted the incoming cable wire through the attic and out behind the tv so no wires are showing now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech showed up on time, installed perfectly. Couldn't ask for better service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent never installed cable inside wall. He left stating he had a busy schedule and I need to make another appointment for that. Manager called me back approximately a month later and said he wanted to make it right. I was out of town at the time. I called back and texted back after my trip and never got any response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, worth the yearly fee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, incredibly efficient and helpful - so glad I got totaltech.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick & easy install! Great clean-up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a perfect job mounting my tv! No problems! They made sure I was pleased with the positioning of the tv and made the whole process easy for me!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team was very friendly, knowledgeable, and accommodating. The installation was quick and seamless

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS MOUNTED TV AND CONNECTED TO ALL DEVICES. THEY WERE VERY HELPFUL.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Guys installed with precision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guy's mounted TV with specialized bracket in precise location.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Really appreciate quality work of the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the two members who set up my TV and the TV stand. The did an outstanding job; very polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my tv and all equipment during setup. Very thorough and professional and done in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are No Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were right on time. Very professional and efficient! I was amazed how quickly they installed tv on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont think about anyone but the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, I had the Geek Squad mount my new Sony 65" Bravia TV over my fireplace in late Autumn 2018. At that time my neck was really bothering me and had them hang it lower. Flash to February 2021 and my neck is just fine. Geek Squad came out and rehung the TV at its proper height over my fireplace and also attached the Sonos Arc. I would never, ever have anyone but the Geek Squad. They are the best! I wish I could remember the two gentlemens' names. They were fabulous and they were and are meticulous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my Tv in reasonable time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount TV and did a great job they were friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Complete professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were professional and cleaned up aftet they finished. The install of the tv looks great

    I would recommend this to a friend