Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 607 Showing 12,121-12,140 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worry Free Installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gets my vote for total worry free installation. They were quick and professional, set up everything and it is the only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted to the wall and connected all the devices. Guys were courteous and knowledgeable about how to do it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed tv quick and gave reassurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and explained every option to me. Definitely recommend and will use this service again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Jake came to our home to assemble our tv and tv stand and we couldn't have asked for anyone better! Amazing customer service! When putting our tv on the stand we purchased, the legs to the tv hung over the edge and were resting on the window sill.. they offered to come back out with an additional mount that would help ease that problem and they were proficient all the way through.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service by geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was very professional, listened to our ask and suggestions, and installed in a timely fashion

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV MOUNT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 86in TV fast and effortlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and good Quality work. Answering questions in a way that you understand. Good clean up job as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman that install tv was very very good. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    TV MOunting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did not explain all aspects of TV and setup was only partial. Price was excessive for work done and time spent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TOTALLY 5 STAR ALL THE WAY!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT!!!! Geek Squad does an excellent job each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, were courteous and friendly. They mounted my tv and connected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squsd installed out TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pete and Nate were very helpful. They were done within an hour. They also asked us if we had any questions before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excellent install job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew did an excellent job. Every thing was installed behind the TV. No wires were visible. Great job!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installers were professional and friendly. Mounted 70 in LG TF to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New Years day big screen.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and efficient I was pleased with the service and the quick timing of the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Nice Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 man crew did a really good job in mounting the tv. The only negative is the 1st technician arrived and had to wait 45 minutes for the 2nd technician to arrive. The work was completed in fine fashion...looks very good on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed the mount and tv with no problems. They were in and out in less than 30 min and they did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, efficient and knew what she was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek tv installation review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job with the installation of my tv’s. I would most definitely recommend them to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey was fantastic! He was friendly, helpful, knowledgeable, efficient, and professional.

    I would recommend this to a friend