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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 608 Showing 12,141-12,160 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable. Mounted the TV on the wall with care. Respectful and courteous. Wore a mask entire time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very professional and friendly. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was professional and efficient, answered all my questions, and installed two televisions in an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, showed me how to use it, and they did a great job. Appreciate it very much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial consultation was excellent. The installation crew did a great job getting the full system installed and neatly organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and help me to connect my devices and left my tv ready for my to enjoy. Excellent service. I give 10 Stars to the guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected everything to the television. They then took the time to explain how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    they do everything for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do everything for you. Take the tv out of the box and put the mount on it and get it where you wont it on the wall... make sure you have your own all mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total techs did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great price and the picture is crazy good. The techs set it up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best install crew ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. The two man crew was professional and did an excellent job at installing the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted bot of my tv,great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job in mounting my tv,s on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a superb job in mounting two new Samsung televisions. They were very professional and worked safely and efficiently. They also had a couple of required cables in their truck that they sold to me on the spot so I didn’t have to run out to the nearest Best Buy store. Finally, once the televisions and were up and running, the Geek Squad gave a tutorial on how everything operates including channels, apps, and remote control. I was very impressed with these gentlemen and much appreciative!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They mounted my tv beautifully and provided great advice and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup TV rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are doing very good. i do enjoy the service. i do recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great.they told me what they were doing and asked a lot questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Only the Geek Squad for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional! My TV was messed up when i received it but they gave me no hassle and are correcting their mishap...I can't ask for anything more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional through and through

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal work by the fellas that came and helped mount the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and they setup the tv so it was turnkey when they left. They explained how the remote worked. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and mounted my TV quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast installation. Highly recommend.

    I would recommend this to a friend