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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 610 Showing 12,181-12,200 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Repeat buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second mount we purchased. Sturdy and effective on large format TV purchase 85 inch

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect! Exactly what we needed in our bedroom for the other television!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The agent took all the coronavirus precautions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant and mounted the TV and then disinfected all the surfaces he had touched. Also adjusted the TV settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were efficient, pleasant, effective, and clean. I was very pleased by their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted my tv and showed me how to use the remote. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on an existing mounting bracket and got everything hooked up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It extends so far off the wall and pivots wherever I need it go so I can watch my TV from anywhere in my apartment. It’s a great addition to my 55” TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my TV very professional and made me geel secure that it would stay put!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service so far!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most professional service I have encountered. The guys installed two TVs in an hour and tucked my cables, answered my questions and were extremely knowledgeable. One of the TVs was a 65” inch and in extremely thin and needed care being installed flush to the wall. The other was installed over shiplap. My recommendation is to purchase the Best buy total tech support if you are installing several items in the house as it will come out cheaper and offers lots of perks.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Your employees did a great job with my install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and Sonos sound bar very quickly. They were able to also set up the additional items I purchased while they were here

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad took down my old TV and put up my new !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down the old tv I had and put up the new one I just bought. Hooked everything up and did an amazing job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv quickly and were very professional. They asked me questions on what I wanted before and were very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and cleaned up after themselves. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Diligent workers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and carful messuring. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional through and through

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal work by the fellas that came and helped mount the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and friendly. They mounted my tv and soundbar without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys are Great. I wouldn’t go anywhere else for this type of service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very professional and friendly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Used booties in house. 30 minute setup. Discussed how high and location to place tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and his coworker did an excellent job installing the wall mount. Very professional and knowledgeable.

    I would recommend this to a friend