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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth and easy. tech was thorough and quick. installed 2 tv and hung on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality. It looks great mounted flat on our living room wall. Reflection of light on screen is minimal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV on the wall in the bedroom, the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous job of reinstalling my TV mount and made sure all was working.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad install crew was AWESOME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys showed up to install my new 82" tv and they were great. Very professional and courteous. I will definitely use them again and I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my understanding that the geek squad did not deliver this tv. It was a 3rd party that delivered. I was totally disappointed. The one gentleman was rude and not very helpful. He seemed irritated when I asked questions and said I would have to figure it out myself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV. He did a good job. He was also good at communicating his arrival time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I have to say I will never again wall mount a TV myself. The guys were extremely professional. They even took the box and the old broken TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and help with using our TV!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Zack from the geek squad put up my 65” tv and it was seemless from beginning to end. Very neat and professional team that knew exactly what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad showed expertise in install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was fast and efficent. they helped us to become familiar with performance of tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and set up my TV, mounted it and set up the sound bar also. They were quick, efficient, and very professional during the entire visit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad wall mounted TV experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgable, timely. These two are the reason Geek Squad in-home services work!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service! Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed & mounted 2 TV’s in the living room & bedroom they did it pretty good and fast. showed me on how to work the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and very helpful and cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed quickly and professionally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs mounted my TV and connected all my devises quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Work done professionally; stopped working next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to my home to connect my new TV were professional and worked quickly. When they left everything was working, but the next morning I could no longer use both remotes. Instead I have to use the TV remote to turn on, and my provider remote for everything else. Also, the sound won't come out my home theatre sound system, so I'm stuck with only the TV speakers. It's been two weeks, and things have gotten busy at my house. I will need to call the Geek Squad back for a return visit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cordial, courteous professional and fun, and did I mention fast and tidy?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, installed my TV and they left. Enjoying my TV time. This is the second time I have used their service and will use it forever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrive on time and mounted TV. Seemed to be in too much of a hurry and failed to see the release cord hanging too low.

    No, I would not recommend this to a friend