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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 38,692 reviews
  • Rated 4 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wepuchased a open boxtvfirst time we were not happy with color on picture then we took back to store and tv went on sale so we purchsed a new one much happier with new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great quick and easy installation! Will use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was thorough and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting my televisions and Sonos in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Record Time TV Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did exactly what I asked and was extremely fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and team did an excellent job. Courteous and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Wi-Fi Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my sound system. They needed an additional part, which was on the truck. Very convenient. They also recommended and installed a MESH wi-fi system. This was one of the best customer service experiences I’ve ever had. These technicians are a real asset to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted bot of my tv,great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job in mounting my tv,s on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed T V quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in setting up and explaining how TV worked. Was watching in a matter of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had Best Buy come out and mount my new 65” TV and audio equipment to the wall. No way I would have been able to juggle getting this attached on my own. They brought out all the purchased items with them, opened up everything and mounted and connected all equipment. Even better they hauled away all the packing material and boxes as well as the old tv/media equipment. How very handy. And with my Tech Support membership, it was all free. Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im in love with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful i love the way my tv is mount at the wall next to my window omg i can believe it thanks to the greek people

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed the tv mount and hung it up. Quick and easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    dancer14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, knowledgeable, very hospitable, all around - the best

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    MsBestBuyGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and reliable. They were very careful in handling the tv mounting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much clear picture and it have free tv app that you can watch it out s worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were professional and installed the TV quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice Rack for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed this rack on the wall to hold my 85” TV and it looks good!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed new TV and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV and new mount were set up beautifully. 5th floor walkup apartment too!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Delivery and iInstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was extremely professional and provided excellent customer services above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad team came to my house second time was excellent.both guy was very helpful & honest guys

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    We love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents performed the task beautifully and was able to correct a very unfortunate mishap. We’re very pleased with them!

    I would recommend this to a friend