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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 613 Showing 12,241-12,260 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a nice job on tv mount install tv and hooked up devices and showed us how to use remote very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer went out of their way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of best thing I did buying my Samsung Frame TV to have Geek Squad Agents install it. The agents who installed our TV did an awesome job. They asked what would make our tv viewing perfect. Then went out of their way to fill our wishes. The end result was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our television. They were prompt, courteous, and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service by Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad techs were very professional and did a clean job of mounting our TV to the wall and hooking up our devices after the mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GEEK SQUAD WAS FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME, QUICK, KNOWLEDGEABLE, POLITE...JUST FANTASTIC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Total Tech are the way to go!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad and Total Tech were an absolutely wonderful service to have a few TVs delivered and installed by experts. I appreciated their quick work, their advice on placement and installation considerations, and their overall expertise when it came to mounting my TVs in my new home. I would, without hesitation, encourage friends and family to use the Geek Squad - and Total Tech - for all their tech needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    measure several times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very careful to make sure the mounting bracket was being screwed into wood not wallboard. They measured several times to make sure the tv was centered, which was very critical in this case. They cleaned up after themselves, which was not true with the cable/internet installer that they followed. Matter of fact they cleaned up his mess. They were very knowledgeable and answered all my questions. They were excellent representatives Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mantle mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did there Job great! It was a great experience and looking great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture and Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality and sound quality. Love the backlighting on the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a awesome job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two customer service representatives did a wonderful job installing my new television.Showing me how my product worked the ins and outs awesome. They installed everything for me wonderful customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Man cave tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for the man cave. Nice clear picture and the sound is pretty impressive. Hubby loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    ACE INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installer set up was quick and easy! TV was installed with no wires showing, Tech did a outstanding job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV on the wall in the bedroom, the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad hooked up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked my tv and connected all the devices. They were very courteous and did an outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service and terrific technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, friendly, thorough, and very knowledgeable. I’m so glad we trusted out TV mounting to these guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, friendly, cleaned up nicely. The only reason I am rating this 4 stars is they did not put any of the cables/cords behind the wall. I was told the cable company would handle that which was not the case.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game room tv mounted in time for all my sports games. Thanks Geek Squad. Called 30 mins prior to arriving is a plus too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very at tentative to my needs. Cleaned up and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Agent Chris did super job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Chris installed tv, sound bar, other media effortlessly and showed us how they worked. Very professional and courteous and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    We installed TV ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered without a remote and without the legs, so TV had to be mounted

    I would recommend this to a friend