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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 614 Showing 12,261-12,280 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that came to my house to hang my tv and hook up my Wii were very professional. I would recommend them anytime

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy Geek Squad come to raise my TV 7in..The did a great job. After they hung it, they clean the TV and clean there mess..I would definitely recommend them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 84” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service come on time easy to understand, provide all needed n very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and the installers were fast and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV nicely, set it up and also cleaned up the package...They did an outstanding job. Wish I can give them a 10 star

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen took their time and did a great job. They were neat and respected the house as if it were their own. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's just the best service I've ever received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was nicely set up in no time. It's just the best service from the time I walked into the store until my installation took place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was top notch. These guys were super friendly, knowledgeable and did not leave one once of trash or dirt behind. Also gave me the cell number to contact directly if I had any Questions or concerns. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my reserved space well. I liked it as it was well made and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff came out with his associate and mounted my TV's. They were prompt, courteous and quick. I so much enjoyed my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed a heavy duty mount myself since Best Buy did not have the model I wanted. Geek squad came and installed it to my directions and specifications. It was a lot to install the tv (which is fantastic by the way) but it is an expensive tv and I did not want some relative or friend dropping it on me. Greek Squad members were good as they knew what they were doing and also as important they listened to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new flat screen television as a gift and included geek squad installation. The geek squad reps were fast and efficient. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zeke's Installation of Our Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Zeke" did an outstanding job of delivering, connecting and then programing our new 32" Samsung Smart TV, sound bar and connector cables for our VCR/DVD player. He also hauled away the old, bulky and heavy CRT TV that the Smart TV replaced. Zeke was professional, courteous and patient with us to review the basics of operating the TV, sound bar, and DVD/VCR player before he left. We are grateful for Zeke's outstanding service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert delivery and installation. Extremely, knowledgeable of the product and what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the mount with no problem. Holds the unit to the wall with some flexibility to point the screen to where you are sitting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys that mounted our TV did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation and neatly done. This guys were Pros!! Worth every penny the service and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and exact. Made the tv level. Were kind and careful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BESTBUY employee Joey Lai, Home Theater Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job delivering and installing both TV’s by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will wonderful.Not only do they arrive on time and do a wonderful job.That you can talk to a couple of things about my new t.V . And installer Sam and her partner.I'm sorry I forgot his name but they were absolutely wonderful . I believe they know more than the sales

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my Tv and connected all devices guickly and professionally

    I would recommend this to a friend