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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 616 Showing 12,301-12,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people and did the job with precision. Would recommend this to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the tops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad member, Shauwna, was exceptional and spent a long time setting everything up and explaining the workings on my new Samsung OLEO TV and my Sonos Beam. I was impressed with his knowledge and professionalism, and I am certainly pleased that he was the Geek Squad associate who worked on my system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job of mounting the TV. He measured and centered everything very well. I just wish the wires were straightened better and I would have given a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and were very professional and very careful not to damage anything. Gave a quick lesson on using the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team. They did a great job. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice workers. Did an excellent job. Very satisfied,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good crew, respectful and nice. Did the job perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did superjob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was here on time and quickly mounted new 65" TV . Had another tv on the wall previously so mount was already on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, and got everything connected and up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all of the components!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Was really happy with install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a really complete job and put my TV in a great spot. Was very responsive and really I have no complaints. Geek squad great on this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time did an excellent job.Explained what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BESTBUY employee Joey Lai, Home Theater Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job delivering and installing both TV’s by the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men know their stuff neat fast couteous and do what you want done the only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tech mounted TV and taught me how to use the remote. He hit it all set up with the wireless internet.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    WALL FITTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitting was perfect on the wall and we have no problem with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad member was personable and efficienh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel was excellent! He did explain thoroughly answers to our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and prompt installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job. Took their time and did the installation and set up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup and Delivery!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of delivering & mounting our new Samsung TV… They went the extra mile when showing us how to operate our new TV!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Compliment for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV, hooked up all equipment in a very professional and concerned manner.

    I would recommend this to a friend