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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV's very professionally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job! Very professional and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two really nice young man set up my TV for me and showed me how to work the whole thing took them about 30 minutes and I was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful, Worth It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my TV and Sound bar mounted by these guys and I've never had any problems with either. They were very helpful and saved me some money with advice on what to purchase next for the TV. It's worth it to have them do it as opposed to doing it yourself because of the "TV drop" insurance. If you mount the TV yourself and drop it... it's on you. If Best Buy's Geek Squad mounts if for you and they drop it... they give you a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice flush wall mount and in wall power.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job with the installtion and setup. Very knowledgeable and took the time to answer all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. Asked for opinion and advised right solution

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, professional and personable. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is very professional, punctual and efficient. They love what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt, friendly, and competent. They did a great job of mounting my new television and setting it up with my other devices. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an absolute amazing job hanging my wall mount. Very friendly, interactive, talkative, would recommend different options that might look better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. They were very helpful and made everything easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did an amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv perfectly, they also had an additional mount that my tv needed. This service was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad installed tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional agents mounted tv without any problems great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Installation Deserve Awards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered our new Sony TV, installed it, and cleaned up and removed any traces of the installation as well as the old television. He was perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and reliable team that always gets the job done. I don’t buy any electronics without having this extra protection. Plus it’s affordable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless and fast installation & set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a fast and clean installation and set up all the apps and connected devices perfectly. It could not have gone more smoothly. Big "Thank-yous" to Chad & Matt!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad always delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, quick, professional service. Very happy with thevresults.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and great work. Very peofessional. Gave asvicr snd

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was professional and a Game of Thrones fan. What better way to have your equipment set up than by a person who understands why you need perfect installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    QLED Q90 Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members who installed my new Samsung QLED Q90 were very professional and did an amazing job! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miguel is terrific.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miguel was personable, thorough, and efficient. We are not adept at technology — but Miguel did such a good job of preparing us that we have had remarkably little confusion or difficulty so far.

    I would recommend this to a friend