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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 38,694 reviews
  • Rated 4 out of 5 stars

    Things went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did their job. We found out shortly thereafter that the HDMI cord actually was bad and needed to be replaced. I wish there had been a way for them to have checked it when they were here. Also, I asked if there was any reason I would have need to access the rear of the TV... and they told me no.... in fact the HDMI and USB ports are on the rear panel. I had purchased a full motion mount in case of this, but when they said it was not necessary to access the rear, I returned it... only to find out that in fact it is necessary to access the rear in order to plug in any HDMI or USB for any accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for my TV was done very professionally and I do appreciate the good work. Had a mounting already on the wall, but the installation was fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient/effective service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Elite Plus Member. Delivery and set up were perfect. Everything hooked up properly. I am enjoying new LG OLED TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was punctual and polite. Did a good job at physical installation. There were some issues with programming the TV with my Comcast remote. It was solved sometime later by a 2nd visit.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv and people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have put my 65 in my living room. Works fantastic. The rep in store was great!!! The people who installed it. Exceptional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledgeable and made the install seamless! Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    85 inch tv mounted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wall mounted my tv got it up and running with all my components . The guys even moved my old heavy plasma upstairs Great job geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad helpful and technically superior svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did an awesome job from in store tech recommendations to scheduling and install TV with mounting. *****+ service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad always delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, quick, professional service. Very happy with thevresults.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew was great and install was quick and done professionally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating mounting this myself. For such a reasonable price, it was delivered and mounted by the Geeks. My way would have worked, but their way was sooo much better.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Gk Sqd was neat, polite, and efficient @ TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were on time, professional, courteous (put on booties over their shoes even) and left us in good shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase. I will recommend this product. Easy to install by professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad arrived on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. Best Buy Geek Squad installed three wall mounts and and three TV's. I was satisfied with arrival time and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my new tv and installing my new Roku tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The C2 is an excellent TV I fell in love with it as soon as I seen it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Brian was Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out was absolutely a rock star. He took his time to show me everything with my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install visit & TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great; working quickly & extremely neat... May sure all connections, remotes & various downloads were in place on new TV before leaving.. well worth the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wireless mounting 77" TV and Sound bar. The installers were very professional and did a great job in measuring and putting every item at a perfect height and cover a wall plug that was much higher than expected. I was very pleased with their work and the installation looked great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    WALL FITTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitting was perfect on the wall and we have no problem with it

    I would recommend this to a friend