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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 618 Showing 12,341-12,360 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job installing the television. I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered and installed our TV, were very safe, careful, and very professional. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided prompt capable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted tv and connected sound bar for optimal use. They were courteous, explained operation of tv / sound bar, and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PBatt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with wall mounting my TV and adding wall concealments to two TVs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    77 inc TV mounting- AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mohammad was the guy who came and mounted my TV. He was excellent and very detailed. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mounting service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, hid the cables (power too, but it's $50 extra) and made sure everything was connected.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful. They helped mount and connect my devices with no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted the Samsung TV and set it up very quickly and very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job by Geeks , except one of the TV" in the bedroom comes on by it self when watching the new 70 inch???

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician (Devlin) mounted my speaker to my TV, which was already mounted to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Getting Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person team arrived on time with all needed tools, and They were done in less than an hour. They offered to remove the old plasma TV being replaced, but I had another use for it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable rep. Arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount for 70”+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very strong & well-built wall mount that has smooth and sturdy full motion capabilities. My 75” TV is HEAVY! This mount is up for the job! It is expensive, you can find much cheaper mounts in a lot of stores, but if you spend a thousand or more for a TV, wouldn’t you want the peace of mind that it’s not gonna fall of the mount or break off the wall? Use a stud finder, bury those bolts in the studs, and you’ll be good!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and made everything look clean and neat. They were very knowledgeable and even showed me how to work my ROkU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Team ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had good Geek Squad service, but this team was exceptional! Very courteous, knowledgeable and organized! This team worked so efficiently together and took the time to answer all questions in a very understanding manner. Just the best we have ever had…and we’ve had a lot!!!! Nicholas headed up the team..there was a gal, I wish I could remember her name and a trainee, which they really were great teachers for the trainee. Simply the best team!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mount, as it can be moved in any direction. Geek Squard did a great job clean neat and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arrived exactly when they said, Mounted the TV and set up all the equipment. Excellent job, very neat and cleaned up afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my old TV and mount, and installed new ones super quickly. And no mess. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always comes thru for me when I need them. The install of my new tv was fast and efficient and believe me, they knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. But I do not like your off shore call center, you need to go back to the old way of doing things.

    I would recommend this to a friend