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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 619 Showing 12,361-12,380 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s a simple job to do yourself but you’re better off having them do it. If you do it yourself and break the tv your screwed, but if they do it.. lol

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was absolutely amazing. He installed 3 large televisions. Mounted them by himself because his helper never showed up. To my amazement they look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and mounted my tv the staff was super friendly as well in answering any questions I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over all Service.. only complaint would be trying to sell me a $160 mount because they thought the tv didn’t already come with one.. however it did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure TV worked and we knew how to operate. Demonstrated stability of installation. Answered technical questions about home wireless sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV Mounting Above Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of doing the special mounting for my frame TV above our fireplace. We were up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wall mount and quality,feel safe with TV on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv moniting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service We are enjoying our new TV on the new the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents planned and mounted two TV's expertly. They were very knowledgeable and capable and I'd look forward to having them back for another project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Jake came to our home to assemble our tv and tv stand and we couldn't have asked for anyone better! Amazing customer service! When putting our tv on the stand we purchased, the legs to the tv hung over the edge and were resting on the window sill.. they offered to come back out with an additional mount that would help ease that problem and they were proficient all the way through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Friendly, Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were fast, on-time, cleaned up and reconnected everything. Would 100% use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, worth the money !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrrived at my home. Very pleasant and courteous service. Completed projects for me very promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job on TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent service on our installation, mounting and advice on settings for our 65 inch Samsung QN90CAFXZA 4K Smart TV, Samsung Soundbar and connection to external devices and the Internet. The knowledge and experience of the team made the installation a seamless process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a mobile home and it’s harder to do things and my installer did great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Couldn't have asked for anything more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was friendly, professional, and did exactly what they said they were going to do, from showing up on time to cleaning up when done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted our new TV and connected all our devices. They were very professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting tv on brick wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job at mounting tv on brick wall. They were both very nice a did a great job. They were also very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys they installed with no problems when they did run into a problem they solved it in fast amount of time didn’t leave a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was GREAT. Mounted my TV on a stand and set up everything to perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices carefully. They cleaned up the extra packing and installation debris.

    I would recommend this to a friend