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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 621 Showing 12,401-12,420 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    they delivered the experience I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad delivered, installed, cleaned up, and left. It was all good. I've not thought of anything else I'd have them do. Great job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Tyler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler L from San Marcos was phenomenal. Without getting too into detail, I was having an incredibly difficult time coordinating an exchange of a TV I purchased through Best Buy's Total Tech membership. Tyler recognized that there was a disconnect between the many systems and parties at play and went the extra mile himself to make sure that my exchange was handled correctly and that my new TV was installed correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held the TV very well and in the right position . I like how you can also drag out the TV easily if you want to. In all they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfectly with out issues or concerns. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was on time and they did it so quick we definitely calling back if we need another installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. They were very helpful and made everything easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was courteous, on time, knowledgeable and polite. He was very professional and took great care in everything he did including clean up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased our tv, wall mounting bracket and plastic cover to hide the wires. Discussed our needs with the floor service agent and he was quite knowledgeable in assisting us and explaining each product to achieve our goal in performance, quality and overall look. Scheduled Geek Squad technician and the service provided by Ryan was ⭐️⭐️⭐️⭐️⭐️ Yes, hard to believe in the times we’re living in.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great and easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 65" TV and wanted to make sure it was mounted correctly. The Geek Squad did a great job, were easy to interact with, and pretty quick. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    our installer was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation & setup on our new tv was money very well spent. Our installers were very knowledgeable. Will definitely order installation/setup again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed new TV and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV and new mount were set up beautifully. 5th floor walkup apartment too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and mounted my tv on the wall with no issues. They wore shoe socks before entering my home and cleaned up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my 85’ TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great and quick at installing my 85’ inch TV above the fire place and hooking up all devices. The staff was very courteous and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installation was a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fabulous and quick installation. He was neat and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent crew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ask questions and measure twice. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our television. They were prompt, courteous, and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TX wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient and really nice. Will worth letting you guys handle instead of struggling with it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad installed tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional agents mounted tv without any problems great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and very careful with my large tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, well executed, at a reasonable price.

    I would recommend this to a friend