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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for a better experience. In and out with professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so nice, having a professional come to our cottage, completely install everything perfect. Best installation I've had. All I had to do was relax and watch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting this tv in our bed room happy with the service, and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the TV and its components so easily and explained everything as they worked. It was such a pleasure having them do what they do best.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys showed up and spent all the time necessary to install it professionally and train us on our new system. I'll never do it myself again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JR Vera and his sidekick, I don't remember his name, were so smooth with the installation of this TV. And they showed us how to use it. Great guys.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    " TV mounting and connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home team was professional and prompt. They went right to work. Explained everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect & Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to our rescue. After dealing with service people with no expertise, finally getting the geek squad was all we needed. They were great. Worked until they got my tv up and working and stayed beyond the work hours to explain how to use it. I highly recommend our geek squad team! They did an excellent job. From now on I will only use the the geek squad for my electronics needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men put the mount on the wall & mounted my TV. They took the box the TV was delivered in, but must ave placed the box the mount came in into the TV box because after they left, i couldn’t find the Amazon box the mount came in. The box should have had the extra brackets because those were not left either. Although I probably will not need these extras, I would have assumed they would have left them or at least asked about them before taking them. They also left dust/trash on the shelves when they finished. This was definitely not the same type of experience I had with the first pair of technicians who put the mount & larger TV in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic TV Mounting - 50" and Smaller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several TVs mounted on the walls of my home. The Geek Squad does an excellent job in presenting options and the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and very knowledgeable about everything. They answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go geek or go home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job I paid for. Calmly politely And the way I asked, I have no problem Recommending them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy the technician that installed my tv mount did an excellent job. Made sure everything went smoothly as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time. They were respectful of our home. They were friendly, efficient, very competent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and when he mounted my tv I wanted moved a little farther up he did so without complaint

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great in home service!!! they had my tv up on my wall in no time!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and checked for satisfaction, easy install no hassles

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew arrived in the time frame specified and hooked up my tv with the mounting in a professional and respectful manner, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT INSTALLERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE VERY CAREFUL NOT TO DAMAGE ANYTHING IN THE HOUSE. VERY WELL TRAINED AND PROFESSIONAL INSTALLERS. I WOULD HAVE THEM COME BACK TO MY HOUSE AT ANYTIME.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the guys that installed our tv. It went up in no time and looks great on our bedroom wall.

    I would recommend this to a friend