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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 623 Showing 12,441-12,460 of 38,694 reviews
  • Rated 5 out of 5 stars

    VP OF SALES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST OF THE BEST GREAT GUYS WOULD HAVE THEM BACK ANYTIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture and Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality and sound quality. Love the backlighting on the remote

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew notified me when they were en-route, and were very polite. The did a great job with my new television set.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install was quick and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time, were extremely fast, the install was clean (no mess), and they set it up and adjusted the settings perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the Geek Squad to take down the 50" TV they had mounted for me 7 years ago and replace it with a 65" Smart TV. They actually arrived a little earlier than their original window, went right to work, and had everything done quickly and efficiently. Then they took time to answer some questions, get the Smart features setup and verified their correct functioning, and then cleaned everything up like they had never even been here. I found the two-man team congenial and I enjoyed talking with them while they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and mounted my tv and soundbar. It looks great and they took care of all my questions and were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Ladies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely impressed with the professionalism and efficiency with which these women performed. They even left a name and phone number for me to call them if I needed further help or had a question.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome, knowledgeable and friendly. He was very efficient with the use of his time installing my tv and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with TV as to quality of picture! Installation service was top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and did the install just the way I wanted it. Super Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After mounting my new TV the Geek Squad moved my old TV and mounted it in the spare bedroom. They connected all the components and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted just the way I wanted it, no problem a all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service was fantastic! Matt and Rich explained everything, and we needed a free standing mounted to the TV. They showed me a swivel free stand on the website for Best Buy. It was perfect. They continued on with their service calls, and came back with the stand to mount on the TV. I purchased it right from the website. We are pleased with our service, and the Geek Squad are very knowledgeable! Thank you guys again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed it square and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV above fireplace square. Happy with the turnout!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to the house and made recommendations on where to put my 75 in TV. They put it exactly where everything needed to be. Very professional and clean job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job, quick and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time. They brought the wrong TV mount, but quickly returned with the correct one. The rest was flawless! Happy customer !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service professional as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very professional respectful and knowledgeable, did a super clean job and left no mess behind

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Prompt TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt and courteous. took the time to set up and connect additional items to the television.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV wall mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount this were very professional and inowledgable of what they were doing.

    I would recommend this to a friend