Customer Ratings & Reviews

I have mix experience with Geek Squad. The 1st installation of my LG 77 TV was not level. Geek Squad of course sent someone to adjust the installation which I appreciated. My 2nd encounter on getting an in-home consultation on cameras had been bad. There were 2 no show. And finally 2 technicians showed up after I complained. Now that I wanted to install, supposedly another project person will need to come and assess how and where to install. This project person never called me! I can say that Best Buy does honor price guarantee, but this is all they do best. Service quality is less desirable.

We hire Geek Squad to mount wall our 75” tv as we wasn’t sure to install in the correct way, he did an amazing job:)!

This is the second TV I have had mounted by The Geek Squad, same guy as last time and he's super friendly and professional, Thanks!

The geek squad called and ask if they could come earlier than scheduled. The TV was installed at least an hour earlier. Professional job well done.

Unpacked and carefully mounted my TV, took extra time to explain the connections to my existing soundbar.

had a 77 inch oled tv installed by geek squad. they did an excellent job and i am completely satisfied with out come

The Geek Squad members that mounted my TV to the wall did a great job. I would recommend them to mount my next TV.

Recently had a really big monitor and mount installed at my work. The guys were really professional and helpful. Even hooked everything up! Great job.

THEY WERE ON TIME, VERY NEAT, DID AN EXCELENT JOB INSTALLING MY TV ON MY STAND. ANSWERED ALL MY QUESTIONS

I wanted to thank Best Buy and the Geek Squad for their excellent customer service in assisting us with our purchase of an LED TV and installing it in our home. On the day of the scheduled installation, my husband missed the installer by a couple of minutes. I contacted Geek Squad and explained how important it was to get the TV installed that day for a party we had the next day. The representative, Mariella Tinoco, was incredibly helpful and was able to get it all taken care of for us that day - we were so grateful. Thank you Ms. Tinoco, Best Buy and Geek Squad!

Excellent Geek Squad service and worth the price to have my wall mount TV professionally installed.

The Best experience!!! The guys mounted it, offered their opinions on the best mount to use. More importantly, cleaned up before they left. Not every contractor has done this

The agents / delivery men hooked it up mounted it , made sure everything looked and sounded correctly.

The agents did an excellent job mounting my 2 tvs!

Efficient and Professional. Liked they took the old TV to recycle for me.

Great job on doing the installation. Great job, hasn't fallen off the wall :)

The Geek squad did a great job installing my tv. I'm so glad I didn't try it myself!

The agents did an outstanding job with the installation. Plus, they were courteous and friendly.

I was very happy with my service to mount the TV and Best Buy service made sure to ask me what I wanted and cleaned up after.

Justin and Mark were excellent! Very nice and did a wonderful job!