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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 631 Showing 12,601-12,620 of 38,692 reviews
  • Rated 4 out of 5 stars

    install of tv purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was installed on the drywall with the purchased Sony original bracket. All connections were done such as ps4, Panamax voltage regulator. It is unfortunate that the Legrand wall outlet extension purchased at Best Buy was not installed in the Austin apartment as the tech said it is not included in the drywall standard install. It would have taken them jut a few minutes as the drywall had no obstacles. Nonetheless I am still overall satisfied with the install. I will just install the Legrand wall outlet myself when I visit the apartment in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and very careful with my large tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, well executed, at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. Great job doing so and no mess left behind. I'm very happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were great fast install. I couldnt be happier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install perfect. mount pulls out easy so anyone in the family can add or change what ever is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job and cleaned up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and did a good job, They cleaned up and moved my old TV to a new area, Two nice fellas.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad set up our Samsung. They did a wonderful job, answered all of our questions, showing us how to set the TV, cudos to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our 75” tv sports never looked better. It’s a Samsung. Delivered on time professional staff

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new 82" television on the wall and connected my devices. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Greek Squad Agent Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad Agent mounted my TV and connected it to all of my devices!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    DMGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, informative, and friendly. Timely response.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service. The technician arrived on time and installation took less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend geek geek squad yes and no depending who

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The st tech was terrible. Thats where i learned that the Geek squad farmed out there work. He left without connecting the tv.Shows that Best Buy hires the handicapped as he wasbrain dead the second teck was excellent and completed the pconnection in 5 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do pretty good mount install and connect your tv in professional manner very good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it service Best Buy all my appliances set up bestbuyGeek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a wonderful experience with the two technicians that came to our home. Highly recommend them for mounting and setting up service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and both gentlemen will explain step by step. In the future I definitely will ask for the same gentlemen to come and install another TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mount is a difficult job. the team made sure all wires connected and checked all functions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my 3rd tv mount. Great work performed and very kind/courteous reps.

    I would recommend this to a friend