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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 633 Showing 12,641-12,660 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were very fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mound of my TV and connected it’s all my devices. They even had all the connecting wires for me as they were before.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Very respectful and very thorough. Very helpful in setting up the TV for us and teaching how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out and mounted the new bracket, and mounted the TV onto it...Then were on time, and left me w/ a working TV...That's all I can ask for...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely pleasant and funny. Spoke in detail what was going on and cleaned up after themselves nicely. It was worth paying extra to have no cords showing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Every time I’ve used geek squad I’ve always been very pleased with their professionalism and the quality of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, audio is very good too. The picture is very sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very clean and attentive? They did the job and helped me set up my TV??? All good. Thank u and them too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Could not ask for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in on the first available hour of the day and installed a 75 inch TV in less than 15 minutes, were courteous and extremely professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and mounted our 55” TV did a nice job. Very respectful of our house and furniture. Took the time to explain and set up our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The guys from Best Buy did a great job and made sure it met my wife's seal of approval before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortlessly mounted television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the Best Buy Geeks. I have multiple sclerosis and without the Geeks, I would have never been able to mount my new television. They do everything so effortlessly. They are always well prepared and have awesome attitudes. I have used them numerous times and they have always been extremely friendly and supportive. Keep up the good job Geeks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service as usual. After having my living room done by Best Buy I had them do the same for my home gym and they didn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted my tv and showed me how to use the remote. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 team members from the Greek squad did a Great job installing our new TV and Bracket. They were both very polite and respectful. They went above and beyond. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek squad agents were extremely friendly. My TV was set up quickly. They were very respectful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv, great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Perfect installation. The installers, Jeff and John, were excellent and need to be commended by Best Buy for their expertise

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an incredible job, and quickly. They were also very accommodating to the fact that I had to duck out for a work call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went way beyond the call of duty on this install. Everything went well with the install, but we had an issue with the cable box that Spectrum had sent so we weren't getting a clear picture or sound. Even though it was not his fault or issue, agent would not leave until everything was working, which involved switching out some cable boxes, testing equipment, etc. All of this was done at the busiest time of year, just before Christmas. Cannot rate this service, or agent, highly enough!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Simon & Tony mounted both our old and new TV's and did an exceptional and professional job! They were the absolute best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geeksquad installed our new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad installed tv, did setup, and explained everything in a way we easily understood.

    I would recommend this to a friend