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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Delivery and iInstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was extremely professional and provided excellent customer services above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed it on plaster fast and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally done. Even with plaster they made sure my tv was anchored with 2000lbs worth of support.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy’s agents installed own new set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our new Samsung 65 inch TV and provided a detailed review of operational of our new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All seems very good... keeps flush, close to wall. Geek Squad installed & did wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in to my home installed it in a timely manner and had a good attitude

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out to mount our new LG TV and they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where very professional did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-man team Geek Squad came to my house, and perfectly and professionally installed/mounted a new 50” tv on the wall, within 20 minutes. I am very impressed and happy about their good work. Highly recommend the service to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Came on time and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were really nice and did a great job, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much clear picture and it have free tv app that you can watch it out s worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and efficient. Way faster and easier than doing myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install techs arrived on time and called once in the morning to verify time and again when they were on their way. They were friendly and worked efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and did an excellent job. They engaged both of us regarding the height and location of the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys are good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! They came and installed my TV and did an amazing job. Quick, fast and without any major issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works! Nice guys. Would recommend them! Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great customer sevice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my mount and tv and was very quick about it. He left and did not leave a mess for me to clean up and he was very polite. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad member was personable and efficienh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel was excellent! He did explain thoroughly answers to our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV INSTALLATION AND SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with the installation and set up of my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was efficient and no issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service, arrived on time and installed the tv with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job installing and explaining the TV.

    I would recommend this to a friend