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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 636 Showing 12,701-12,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Picture is good and smart freatures are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were wonderful! Very professional, friendly and efficient! I’d recommend Geek Squad again to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the technician did an excellent job with the installation. He was very knowledgeable and customer focused.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mount and tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy quick and looks good installer was friendly and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and made short work of this project. He was helpful, quick and clean. He's welcomed back here anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was the best at doing they gob and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT BUY - Ok its the BEST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy for the price. This mount does everything you need it to do and its amazing and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents. Mounted my TV and connected it to all home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men know their stuff neat fast couteous and do what you want done the only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent crew - swift and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the a/v equipment. They did it fast and efficiently - better than I would have done myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Geek Squad job carried out by Andrew and An

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and Angel did an exceptional job installing my TV and sound bar mounting. They made sure the position of the TV and sound bar are perfect for us since this was a big purchase. They are super detail oriented and respected our home. If I could ask for a specific geek squad technician duo to come out next time, I’d love to ask for Andrew and Angel again. 10/10 service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Existing mount used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents used an existing mount so there was not much they had to do. Prior to getting the 65 inch, had a 55 inch mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The team was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great and got my product installed in no time. Assist me with setting up the device as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents went above & beyond to connect my TV & home audio. Very clean & professional installation beginning & ending on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an incredible job of installing out wall mount for our 60 inch tv. Very knowledgable and cleaned up after themselves. They even vacuumed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it service Best Buy all my appliances set up bestbuyGeek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Used booties in house. 30 minute setup. Discussed how high and location to place tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were efficient, pleasant, effective, and clean. I was very pleased by their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connecting and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the professionalism of the Geek Squad's representative. We purchased a new television and sound system for our family room TV. I feel that the Geek Squad went above and beyond, going so far as to set up our apps (NetFlix, Prime Video, Hulu, HBOMax, Disney+, etc.) and having us log in. He instructed us on how to use the remote and give us many tips and tricks to make our experience so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well with the installation of the TV We had it mounted to the wall

    I would recommend this to a friend