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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents John and Hunter are the best. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy mount. Fits most large screen TV's. Would highly recommend this mount . Works great and very maneuverable side to side and also tilts down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung $549

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return representative so helpful and efficient. TV Sent back for second time. Very bad TV doesn’t last, gets pixels all over and goes out. Upgraded this time.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad are so easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick, efficient and very knowledgeable about their equipment. They were a pleasure to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great service to have. They came and set our tv up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great .. kept social distance .. wore mask shield .. and covered their shoes.... Very neat quick and professional and polite

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are professional and personable. They are polite and answered all my questions. They were on time and cleaned up the boxes. I was very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful job and very professional people , gentleman and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is perfect for the non geek DIY person,pay a little extra for guaranteed installation and limited warranty,i kept it all in house at pearl city BESTBUY

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome! Install took less than 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian and his assistant from the Sherman Oaks Geek Squad did an excellent job installing my new 65" TV. They were fast, efficient, and I'm very happy with the results. They ran additional cabling and removed some old cabling from prior setups while they had the mount dismantled. Thank you Christian and team (Simi Valley as they packaged up the TV and had it transferred).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt Brady of Geek Squad is A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Brady and his assistant were efficient and very knowledgeable. Set up CEC to my receiver so TV is master and still have my Dolby setup. Also passed through my receiver to my DVD player. Super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV wall mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV feels secure and can rotate where you need it to

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are a carpenter and electrician rolled into one and know all about setting up big screen TVs, spend the money and let them do it. It buys you peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable and expertise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted the TV and attached all of the devices that we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed T V quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in setting up and explaining how TV worked. Was watching in a matter of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Man cave tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for the man cave. Nice clear picture and the sound is pretty impressive. Hubby loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderfully job. i would have them over and over again to do the installment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job mounting the 85 inch TV and answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, very polite and knowledgeable. Was an easy process for me.

    I would recommend this to a friend