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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 639 Showing 12,761-12,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad mounted and installed tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents well were informed and mounted and installed the tv professionally and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting my TV on the adjustable TV stand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician (Devlin) mounted my speaker to my TV, which was already mounted to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and good Quality work. Answering questions in a way that you understand. Good clean up job as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and his team were very professional and helpful. They brought the 75in Samsung TV, took down old TV, and reinstalled new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept at it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team kept trying to get the new TV to integrate with a ten year old Yamaha receiver and surround sound speaker system. They stayed beyond their standard time frame.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Mount for 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung q80 65 inch and love this mount. Best Buy did an excellent job on the install it seems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Clean and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great and clean install and had also asked for my preference and also suggested what might work best overall end result very good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly suggest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed our tv were very friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Y’all rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite cleaned up afterwards and professional. If you get the right ones

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, gave lots of good advice, were quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works excellently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount unit works just as it should. It fits reasonably flat against the wall, then pulls out several inches and can be tilted one way or the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting my 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new house, where the previous owner left the wall mount, but took the bracket that holds the TV! I also wanted a larger TV for the space. Geek Squad did a fantastic job taking down the old mount (however, they did forget to remove it when finished!) and making sure the new 55" TV and wall mount was safe & secure in the basement. They were clean & efficient, and also set-up 3 other TVs throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service and great job installing TV,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed TV on existing mount and connected to our DTV and did a great job showing me how TV and remount worked and all its features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad team came to my house second time was excellent.both guy was very helpful & honest guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive experience. Set up was flawless and complete fast and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting with extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the right choice by getting the tv mounting. I can extend the tv closer to viewing area or shift its angle as need up down and in sidewise direction

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Disorganized Scheduling. Service itself was fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend using their TV mounting/installation services. Just buy the products and hire someone else if you don't want to install it yourself. Scheduling and appointment coordination is very disorganized. I scheduled the installation and was given a timeframe window, but nobody ever showed up. I had to call several times throughout the day, and each time I was told they would be there in 20 minutes. They never showed up the entire day. I then had to re-schedule, and the soonest they could schedule was 2 weeks later. That installation did go well, which is why I gave 2 stars - but it was definitely not worth the headache and frustration.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the Geek Squad. They came prepared to upgrade my mount, since I really needed the more expensive one. Mounted it exactly where I wanted. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have received any better service than what these 2 gentlemen from Geek Squad gave me. Kudos to them!

    I would recommend this to a friend