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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tech was done very quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was perfect no need to ask for any adjustments or changes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek's were awesome, fast and very efficient. Courteous and clean. I always enjoy having the Squad come to my home!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman guy arrived ON TIME. He was professional and courteous. This is second TV that I have had mounted. Both times I was happy with the end result.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for a better experience. In and out with professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed my TV so quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional. Finished clean within 1 hour. Far above my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Very knowledgeable and explained all the features!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They did not take long at all and answered all the questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Nice work if you can get it, and you can TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two fellas that came out to install were absolutely fabulous. Friendly! Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GSinstalled and set up outside speakers & bath TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very concerned on getting it done right the first time. They asked questions and spent the time to make it happen. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV/Display Setup & Mounting, 56” or Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job in mounting my 75 inch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wall Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and did explain how everything works. Fully knowledgeable about the TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and reliable team that always gets the job done. I don’t buy any electronics without having this extra protection. Plus it’s affordable,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job installing 4 total TV’s - even zip tied my AppleTV’s to the back so it’s a very clean looking install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Speaker bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install few parts integrated bracket works great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Prompt and clean!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and made sure I didn't have to clean anything up when they were finished! Showed me how everything was hooked up and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocked installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job mounting my devices and were so friendly1

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick replacement of wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced smaller TV with larger set on existing wall mounting. Great job in very little time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had Best Buy come out and mount my new 65” TV and audio equipment to the wall. No way I would have been able to juggle getting this attached on my own. They brought out all the purchased items with them, opened up everything and mounted and connected all equipment. Even better they hauled away all the packing material and boxes as well as the old tv/media equipment. How very handy. And with my Tech Support membership, it was all free. Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional, professional service provided each time.

    I would recommend this to a friend