Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Customer Service!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, professional, prompt, and friendly. I will definitely recommend to my friends and family!!! Super impressed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was wonderful, best investment, a l

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was really horrible that I paid so much money just to connect it and set it up for me. I already had the TV mounted on my own mounter. Im not happy about that.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a excellent job mounting and adjusting my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv mounting installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv perfectly and with professionalism

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv with ease! And it looks great too!! 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys, do a great job, fast clean and always have the working answer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installereview

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount and tv in about a half hour. Connected tv, cable box and wifi

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every single installer I have worked with has been awesome! Great work, easy to talk to and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were extremely professional and did an excellent job of installing my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. The installers rushed the job, didn't check TV if properly working and the surge protector was left hanging. When I purchased the item with the Samsung TV, I wanted Rewards, the first purchase was voided and when I spoke with credit, when purchase is made, it automatically defaults to promotional financing. I wanted rewards instead of the promotional financing. When I went to the store, I was advised unable to give me rewards. It is my fault as well, however, I advised the sales associate I didn't want promotional financing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech installed my tv .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech moved my mount and connected the tv very fast and he left no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always great when they come to install anything. Professionals who keep you updated, explain how it all works. I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Friendly and Clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was very friendly, informative and took pride in keeping the area clean and tidy. They mounted my TV fast and was very patient when I changed the placement of the TV after they showed me the outline of my original placement. They took the time to inform me how things would look with the wall Outlet I purchased elsewhere. I didn’t quite get the right one so I had to purchase one of theirs and although it was at a discount rate it still was cheaper than having an electrician out.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job in mounting my tv and adding other devices to it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unpacked and installed my new 82 in Samsung T.V. answered all my questions and even hid the cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We LOVE GEEKS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 pros came and installed 3 tv's for us - great job and easy to converse with. We LOVE GEEKS!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    new TV hung by Geek Squad...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and hung my new tv in my office...no fuss , no muss....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had all my TVs mounted by Best Buy and have never had an issue. I purchased my mount elsewhere but Best Buy did the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I'm very pleased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been pleased with geek squad and their installations. They were clean and professional. I highly recommend using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and service. Geek squad member was efficient and careful. Very pleased.

    I would recommend this to a friend