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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 642 Showing 12,821-12,840 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and wired everything professionally and in a timely manner. Great job from start to finish!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team did an amazing job mounting the Tv in the perfect spot. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad check nation very knowledgeable and very helpful easy installation of my bedroom television excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the install your guys did a good job. The showed me how to work everything prior to them leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted our TV quickly and perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional! Did a great job=) Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom stated the tech who came out and installed the television was excellent on time and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian & Jeff we're great! Polite, knowledgeable and fast. Would directly hire to assist with TV again and again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solid job on mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a solid job mounting my tv during the installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and I needed this for a very very long time and it works great I need more for my other rooms in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very polite and are very quick and patient at the same time. They listen to you and do accordingly to ensure complete customer satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan connected all devices and mounted my TV on the wall mount as well. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient installation process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were courteous and professional. They were efficient and helped get my new TV set up in a reasonable amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional on time installation. Installer was a perfectionist!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect mounting !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awkward area to place a tv was remedied with the placement of the tv mount suggested by Geek Squad. No damage to custom built framework in place.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys did an amazing job. Quick, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 77" and 48" TV install - Fantastic experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out for the install were fantastic!! Extremely knowledgeable and took great care installing our beautiful 77" and 48" LG TVs and Sound bar. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my TV and connected to all outlets - did so professionally and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Can’t remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was awesome the installer was professional and precise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was done very quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was perfect no need to ask for any adjustments or changes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a fantastic job installing my Samsung TV

    I would recommend this to a friend