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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad took down my old TV and put up my new !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down the old tv I had and put up the new one I just bought. Hooked everything up and did an amazing job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant and was very comfortable with the service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great first time experience with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and mounted my TV over a fireplace perfectly. The TV looks great and the mounting setup they suggested and used has been fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Never will use anything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go. Great install super quick and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was well done by knowledgeable and very capable people. Very pleased with the way it was done.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and very knowledgeable about everything. They answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to set up my tv on my wall we’re very prompt professional hooked up my cable boxes and gaming consoles showed me how to work the tv great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and professional. Would recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they installed my television very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way they installed the wall mount it stayed great I really like it there is so much space in my living space now!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Husband had already mounted tv but Squad was so helpful in answering his question.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great and professional. He arrived on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up all devices to the tv. Put the wires down through the wall so none can be seen. They were great, knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted our TV quickly and perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional! Did a great job=) Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were great explaining on the options on the tv . Very friendly did a great job on installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad come install the mount and hang the tv. They were prompt and professional. I actually requested them to come install a second mount as well

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Took three appointments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them 3 appointments to finally be able to come and actually mount my tv. The first time was because I had scheduled my appointment online for the next day and it never showed up in their system. The second time was because their order didn’t show that I had a TV bigger than 51”. Only one guy showed up and told me he was going to have to come back the next day with another person. The third time they finally got it right and I was happy with the install once they were finished.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      I appreciate you taking the time to share your experience with us. Time is valuable so can certainly understand how frustrating it would be to have multiple appointments before your mounting service could be completed because of scheduling issues. While we’re happy to hear that the install was completed to your satisfaction during the last appointment, we regret any inconvenience this caused and hope that sometime in the future you give us another opportunity to provide the excellent service I know we can provide.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So incredibly worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So incredibly worth it. Makes life so easy. I won’t be putting up any more TVs myself

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several questions for the Geek squad they were all answered respectively. Did a great job with mounting and securing to my wall. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was thorough and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting my televisions and Sonos in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a nice job on tv mount install tv and hooked up devices and showed us how to use remote very happy

    I would recommend this to a friend