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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed tv quick and gave reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and explained every option to me. Definitely recommend and will use this service again if needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are Awesome.... Not only were they super professional but they also put my tv up with ease Nd it looks great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went seamlessly. The technician was effective and efficient.He also was helpful and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have your team install and connect our TV. They were very professional and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that put the TV mount and TV up did an awesome job. The TV works and looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wepuchased a open boxtvfirst time we were not happy with color on picture then we took back to store and tv went on sale so we purchsed a new one much happier with new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Can’t remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was awesome the installer was professional and precise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable! Made installation quite easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Not Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose to go thru a 3rd party delivery and installer because The Geek Squad appointments were so far out. We had no issues. They were on time and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody did an excellent job of mounting my TV and explaining things. Thank you!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast Service, Friendly Installers, Great Result

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron and Tammy did an excellent job getting my new wall mount installed and made sure that it was mounted exactly how my wife and I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional . Installed my TV quickly. Good job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd time's the charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First service was NOT good -- but when I spoke to a manager, she made it right by sending out techs who took their time and made sure everything was set up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks installed our 65” TV perfectly. I couldn’t ask for better. They were very professional, quick and cleaned up after. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im in love with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful i love the way my tv is mount at the wall next to my window omg i can believe it thanks to the greek people

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support is a great buy. They mounted my televisions and did a great job. I highly recommend them for all your electronic set up needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad continues to provide great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents mounted my new TV professionally and quickly. They showed me how to navigate the remote and gave advice on streaming. They were so nice and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    ACE INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installer set up was quick and easy! TV was installed with no wires showing, Tech did a outstanding job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who assembled the package was very knowledgeable and creative.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Nice work. Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional job. They took the time to make sure that we were comfortable with the operation. Well worth the cost.

    I would recommend this to a friend