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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 648 Showing 12,941-12,960 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional neat and fast installation went

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional neat and fast installation went over everything with me so I understood my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician installed it quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job and were able to mount it very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, professional and courteous installer, couldn't believe how fast and accurately he worked!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top Knotch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Job well done, and explained everything along the way to make sure I understood. Will definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top Knotch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Job well done, and explained everything along the way to make sure I understood. Will definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed our new 65 inch TV including wall mount and various attached electronics. Did a great job. Efficient and friendly guys. Definitely recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians were very polite and professional. They were very knowledgeable in their job and were very helpful and every aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    50 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a basic TV for a new small space we created. We didn’t need bells and whistles but did want someone to hook up all our gaming units and cable box

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Service was wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was professional even though every time I had an appointment they were late or there was some mix up with my appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a happy streaming camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiffany showed up on time and was very personable. She did a great job of mounting my new TV to the new stand, and then totally programming it to all the streaming services. She also did an outstanding job of explaining to me, a total new technology idiot, how to use it. I am a happy streaming camper.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2nd time was the charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had to come back a 2nd time because a screw came off the wall from the 1st visit. 2nd crew solved the issue and was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    best buy installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv with ease explained everything and came on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good and so professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed a mount and our 65" Sony television to our bedroom wall. From the timely heads up for arrival to the surgical mask-like shoe bottom covers- I was immediately impressed. Only to be outdone by the expertise and knowledge displayed as the two gentleman installed our items and then walked us through and even calibrated optimal settings (audio and video) to our bedroom space. There was respect and courtesy to both each other and ourselves throughout the 2 hours they were here. They really were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    An Excellent Team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Geek Squad was a pleasure to work with. They were informed, patient, and careful. All such service providers should be so good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick friendly and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, and asked me where I wanted the tv mounted, and showed me with tape how it would look! It was so easy! They set up my cable and my PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install my TVs Quickly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did very great work they installed my TVs nicely an even and in the right place. I appreciate how good they work

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall Mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount was delivered and mounted by Best Buy Staff. Prompt, courteous, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squid TV Installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job, quick and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very clean and professional. They explained everything and answered ALL of our questions before they left.

    I would recommend this to a friend