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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect this guy truly knows his job and is real professional. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time service. Ensured the TV was tested and set-up before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent, Installation was quick! The team was very professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    they work fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same two Men installed my TV and wall mount that came last time ,I would recommend to friends and family, Excellent job as Usual.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like best buy, however the outside people they use is. Quite confusing.Im not going to say don't go to shop there because it's a really great store, customer service is a different story..... They need to work on compensating people for their problems that they have with deliveries

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, professional and extremely efficient. I wouldn’t go anywhere else to have my repairs or installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my TV installatio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived as scheduled and completed my TV installation quickly and efficiently. They explained best practices for connecting to WiFi and streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad did an excellent job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected exterior Boise sound bar. They programed the TV to our specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick clean and informative!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my new TV and took down the old mount . They where clean and answered all my questions!! I would hire them any day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will wonderful.Not only do they arrive on time and do a wonderful job.That you can talk to a couple of things about my new t.V . And installer Sam and her partner.I'm sorry I forgot his name but they were absolutely wonderful . I believe they know more than the sales

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Allows easy access to wiring and relatively flush with the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad did a fantastice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and installation service was fantastic. The people who did it were very careful and communicated to us very thoroughly about the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were efficient, pleasant and informative. Options were discussed and service was complete quickly. Couldn't ask for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job mounting a tv in my daughters small college studio!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of 60” Hisence. Good picture and sound. Highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workmen were pleasant and complete in the installation of this YV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and installed the product correctly. They leveled the mount. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to mount our older tv on bedroom wall and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Zion mounted TV and explained the functions clearly

    I would recommend this to a friend