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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tv delivery & setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel have been great. Setting up and correcting situations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased a different bracket but when they came to install and gave me the right one this one is amazing went and bought another one instantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and configured my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome, service is awesome and my agent who mounted my tv was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wired my house and installed my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were friendly , professional, and on time. Would use them again anytime

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service and worth the price to have my wall mount TV professionally installed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worry Free Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gets my vote for total worry free installation. They were quick and professional, set up everything and it is the only way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set-up is an undertaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if the installers had a routine that they walk through with new clients. Something with the most commonly used settings and maybe some materials to refer back to. It sucks having to call the geek squad for every little thing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad are very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and worked quickly. Also, they suggested the solution to give us the best result.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was on time and was done in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire experience with Best Buy employees was great from research, purchase and installation. Technicians that installed went above and beyond to make sure we got what we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting this tv in our bed room happy with the service, and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally wonderful install, the installer did everything we asked and it was wonderful, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    98 TCL TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and it was a 98 inch TV. Would use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent onsite team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who went in mount the TV were excellent. They were organized, courteous, friendly, and knowledgeable. They hit a snag when we realized that the TV they took out of the box earlier and about to mount had a big crack. They ended up taking it back to the warehouse, and cleaned up after themselves when they left. Not sure if this is an issue with the team or scheduling, but they scheduled a time frame that was before the store even opened. They gave a 7a-12p timeframe, and the team called at 9:30a to say that they are coming in at 10. They came at 10:15a.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that completed the install were great. Knowledgeable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead and showed up on time with the necessary tools to complete the premium install. They were professional, courteous and cleaned up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all devices. They did a great job orienting me to the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad mounted and installed out 75” Vizio. He was friendly and professional and gave tech advice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Connect7 Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV's in record time. They were professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time. They were respectful of our home. They were friendly, efficient, very competent.

    I would recommend this to a friend