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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premium Customer Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Raphael was courteous and quick with mounting the tv!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    98 TCL TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and it was a 98 inch TV. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great, did a good job and worked fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installtion crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were friendly and quick. They cleaned up after they were thru and explaned the workings of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went quick and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a TV that was working erratically. The installation of the first one as well as the as its replacement went well, but I was forced to buy an HDMI cable that would not work with either TV. It took my TV Cable provider one optical cable to resolve the problem with the sound bar at no charge to me. To get the replacement of the first Sony TV took almost three weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You get the best from GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad did a wonderful job putting up my TV and mounting it on my wall and connect everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick, clean and professional installation! Geek Squad is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my large screen tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and connected devices available for setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were knowledgeable professional and curious. The TV was up and running in no time. I used this service before with the same great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Color, easy on the eye. Terrific value and great instellation team who were on time and thorough

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job was well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a wonderful job mounting my last two TVs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, On time & quality work provided. Set up everything perfectly and cleaned the area after. Would use them again

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agent was able to install two wall mounts and the TVs for the mounts and all within less than one hour, start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional! Set up tvs very quickly and looks excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set up went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knew everything required...very professional. I am pleased that their service was available.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and got my TV installed and programmed in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted it very easily to my stone fire place with out difficulty

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad services several times. Always clean, courteous, professional, well informed and equipped. 100% recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad professional mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the professionals at Best Buy's Geek Squad for mounting your flat-screen TV on the wall. They do a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides installing the TV on thecwall, they set it up to optimize the conditions in the room.

    I would recommend this to a friend