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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I already provided a review in previous Geek Squad request. Installer did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new tv and sound bar perfectly. Big Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    T V installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick and great job. They were very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clean, professional installation. The installers answered my questions and were very careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely worth it to have the Geek Squad mount our two televisions. They were on-time, quick, and efficient. They saved us an entire afternoon of work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech installed my tv .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech moved my mount and connected the tv very fast and he left no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mike install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents / delivery men hooked it up mounted it , made sure everything looked and sounded correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and were very professional and very careful not to damage anything. Gave a quick lesson on using the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. The came in and had my tv installed in no time. Very professional team. The shoe covers were a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Home Run!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really knocked it out of the park on this one. Tech did a complete job, even packing up all the trash from unwrapping the TV. I will for sure use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! They put up with my endless questions and still got done quickly. The installation was clean and exactly the way I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent and very wel informed. Very accommodating. Had to call back for some readjustment. Great service . Would certainly use again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job, everything they have done has been great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Your employees did a great job with my install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and Sonos sound bar very quickly. They were able to also set up the additional items I purchased while they were here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did what they could to install my new TV but it turned out I needed a new cable box (thanks, Comcast, for letting me know in advance!). I had some trouble with the sound and picture once I got the new box, and Geek Squad actually came back (I have a contract) and adjusted everything. Also recommended a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execellent service. Knowledgeable technician. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected to all devices - very good job and made sure everything was clean and working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV but when moving my console damaged my dry wall. Noticed that evening when lighting my fireplace. My whole house was freshly renovated ….. disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase. The technicians were extremely helpful and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek? Really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got it mounted just fine. But in the end we still could not sync the remotes. It was 2 weeks later that someone helped us do that. Not much of a Geek I say.

    No, I would not recommend this to a friend