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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install went smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are real professionals, they did a 15 star install and mount. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job in mounting my tv and adding other devices to it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    new TV hung by Geek Squad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and hung my new tv in my office...no fuss , no muss....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very efficient and completed the in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mount. Easy to adjust both vertical and horizontal angles. Mounting design is simple and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv correctly and efficiently. The TV looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE ON TIME, VERY NEAT, DID AN EXCELENT JOB INSTALLING MY TV ON MY STAND. ANSWERED ALL MY QUESTIONS

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered and installed our TV, were very safe, careful, and very professional. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the guys that installed our tv. It went up in no time and looks great on our bedroom wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service by Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad techs were very professional and did a clean job of mounting our TV to the wall and hooking up our devices after the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the geek squad setup was the best decision made after purchasing our new TV. They were prompt, clean and efficient in setting up our new system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    QLED Q90 Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members who installed my new Samsung QLED Q90 were very professional and did an amazing job! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee who set up my tv was awesome and knowledgeable and that is always a good thing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The service is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, I can only recommend this service. If you have total tech support the it is $50. Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installereview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount and tv in about a half hour. Connected tv, cable box and wifi

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice flush wall mount and in wall power.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job with the installtion and setup. Very knowledgeable and took the time to answer all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Techs Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on Time, Installed unit with complete knowledge of where to put it and made sure at perfect height

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just do it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit thinking about it and let the professionals do it quicker and better than you eve considered doing it. This service is a no-brainer going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, and professionally installed. A job well done

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. Knowledgeable. Arrived early, greatly appreciated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    install of tv purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was installed on the drywall with the purchased Sony original bracket. All connections were done such as ps4, Panamax voltage regulator. It is unfortunate that the Legrand wall outlet extension purchased at Best Buy was not installed in the Austin apartment as the tech said it is not included in the drywall standard install. It would have taken them jut a few minutes as the drywall had no obstacles. Nonetheless I am still overall satisfied with the install. I will just install the Legrand wall outlet myself when I visit the apartment in the future.

    I would recommend this to a friend