4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 656 Showing 13,101-13,120 of 38,694 reviews
  • Rated 5 out of 5 stars

    Professional and on time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, and professionally installed. A job well done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mix experience with Geek Squad. The 1st installation of my LG 77 TV was not level. Geek Squad of course sent someone to adjust the installation which I appreciated. My 2nd encounter on getting an in-home consultation on cameras had been bad. There were 2 no show. And finally 2 technicians showed up after I complained. Now that I wanted to install, supposedly another project person will need to come and assess how and where to install. This project person never called me! I can say that Best Buy does honor price guarantee, but this is all they do best. Service quality is less desirable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my large screen tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and connected devices available for setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was quick, cleaned up behind themselves, mounted the tv and tested it to make sure it worked. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals, came in and mounted my big 85 inch TV and made it look clean with wires,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t only a good deal for this TV. But has a good picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ivan rocks! He was such a good tech and so nice!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivan was a great tech and set it up with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3rd time is a charm.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Team of 2 showed up and had it installed in an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad provided a professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technicians installed the wall mount and left me with a very clean installation with no unsightly wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thak Goodness for the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Geek Squad. They are professional, knowledgeable and easy to work with . Extra kudos to Sean for coming prepared. I needed the next size wall mount as what I purchased was not big enough and he also had additional equipment I needed. Having an employee who plans ahead is truly a rare skill set to have and should be appreciated!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    no worries with geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad has installed 2 tvs for me and both experiences were wonderful - the men were on time, courteous, and very knowledgeable about what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My philosophy is if you're buying a Porsche, you take it to the Porsche dealer -- you don't do the car work yourself. We had our new 65" TV professionally installed (wall mounted) and set up because the money to know it was done correctly and wouldn't come off the wall (and the work warranted) was well worth it. Also got some good tips, like getting a 4K cable box to get the most out of our new TV. Its always uncomfortable having workers in your home, but this hour is worth the inconvenience and the installers were courteous, friendly and took all the boxes and trash when they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected it to my devices. Did a great job & was informative and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer! Courteous & excellent at what he does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two gentlemen assured my satisfaction before leaving the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing all the colors are brilliant makes TV watching fun movie quality

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It extends so far off the wall and pivots wherever I need it go so I can watch my TV from anywhere in my apartment. It’s a great addition to my 55” TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Showed up at the tail end of the scheduled window.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Just what I was hoping for. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the tv was mounted with professionalism. And well done. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and adjusted it perfectly.

    I would recommend this to a friend