Customer Ratings & Reviews

On time, and professionally installed. A job well done

I have mix experience with Geek Squad. The 1st installation of my LG 77 TV was not level. Geek Squad of course sent someone to adjust the installation which I appreciated. My 2nd encounter on getting an in-home consultation on cameras had been bad. There were 2 no show. And finally 2 technicians showed up after I complained. Now that I wanted to install, supposedly another project person will need to come and assess how and where to install. This project person never called me! I can say that Best Buy does honor price guarantee, but this is all they do best. Service quality is less desirable.

They mounted my TV and connected devices available for setup.

The team was quick, cleaned up behind themselves, mounted the tv and tested it to make sure it worked. Great experience!

Professionals, came in and mounted my big 85 inch TV and made it look clean with wires,

It wasn’t only a good deal for this TV. But has a good picture and sound.

Ivan was a great tech and set it up with no problems.

Fantastic. Team of 2 showed up and had it installed in an hour.

The Best Buy technicians installed the wall mount and left me with a very clean installation with no unsightly wires.

I absolutely love the Geek Squad. They are professional, knowledgeable and easy to work with . Extra kudos to Sean for coming prepared. I needed the next size wall mount as what I purchased was not big enough and he also had additional equipment I needed. Having an employee who plans ahead is truly a rare skill set to have and should be appreciated!!

the geek squad has installed 2 tvs for me and both experiences were wonderful - the men were on time, courteous, and very knowledgeable about what they were doing.

My philosophy is if you're buying a Porsche, you take it to the Porsche dealer -- you don't do the car work yourself. We had our new 65" TV professionally installed (wall mounted) and set up because the money to know it was done correctly and wouldn't come off the wall (and the work warranted) was well worth it. Also got some good tips, like getting a 4K cable box to get the most out of our new TV. Its always uncomfortable having workers in your home, but this hour is worth the inconvenience and the installers were courteous, friendly and took all the boxes and trash when they left!

Agents mounted my tv and connected it to my devices. Did a great job & was informative and polite.

Great installer! Courteous & excellent at what he does!

the two gentlemen assured my satisfaction before leaving the home.

This TV is amazing all the colors are brilliant makes TV watching fun movie quality

It extends so far off the wall and pivots wherever I need it go so I can watch my TV from anywhere in my apartment. It’s a great addition to my 55” TV

Great job. Just what I was hoping for. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Excellent service, the tv was mounted with professionalism. And well done. Excellent job.

The agents mounted my TV and adjusted it perfectly.